Beverage Server (Harrah's Joliet) Full Time

ESSENTIAL FUNCTIONS:

• Creates and ensures a fun-filled and exciting environment where the execution of “Fast and Flawless” service is paramount.
• Provides timely, accurate, and courteous beverage service to all guests while maintaining a clean, organized and safe work environment.
• Follows all cash handling procedures as described in department-specific cash handling procedures and internal controls.
• Assures all drink requests are properly rung on MICROS systems.
• Adheres to all service standards.
• Abides by all laws pertaining to the service and sale of alcoholic beverages as provided in the property alcohol management program.
• Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same. 
• Adheres to all department and company policies and procedures. 
• Performs all related duties as assigned

REQUIREMENTS:

• High school diploma or equivalent required
• Prior restaurant experience is required.
• 2 years of service experience is preferred.
• Knowledge of all drinks, recipes, and garnishes.
• Ability to be flexible with schedule to include nights, holidays, and weekends.
• Follows uniform guidelines.
• Clean and neat appearance.
• Must be at least 21 years of age.

JOB DEMANDS:

• Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. 
• The position requires 10% standing, and 90% walking. 
• Requires some pushing and twisting. 
• Requires frequent bending, kneeling, climbing, stooping, and reaching above and below shoulders.
• Must be able to respond to touch, speech, smell, aural and visual cues. 
• Must be able to exert fast-paced mobility for periods of up to 10 (ten) hours in length. 
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights, and dust. 
• Must be able to work in a fast-paced environment involving constant internal and external customer contact.
• Must be able to respond calmly and make rational decisions when handling customer needs and concerns
• Excellent written and oral communication skills
• Ability to stand and walk for the entire shift and mobility to move easily around the entire property

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks are performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).