Director, Client Partner

WELCOME to Aetion! We are one of the country’s leading science-driven technology companies using real-world evidence to provide innovative healthcare solutions. Our Aetion Evidence Platform is used to evaluate the safety, effectiveness and value of medications, delivering better outcomes to patients, medical professionals, and clients. We’ve partnered with top biopharma companies and are backed by leading venture capital firms to help increase our medical research and expand our product line.

Aetion and Aetion’s leadership are recipients of several prestigious awards: 

• Built In Boston, Built In New York, & Built In Los Angeles 2023 Best Places to Work
• Parity.org’s 2022 Best Companies for Women to Advance
• NYC Health Business Leaders’ 2022 Digital Health 100
• CB Insights’ 2022 Digital Health 150

Come join us! 

PERKS of being an A-Teamer: 

• Unlimited PTO 
• 401(k) with 4% employer match
• 16 weeks of fully paid parental leave 
• Daily in-office lunch stipend (and a fully stocked kitchen)  
• Sabbatical opportunity after five years of employment 
• Commitment to professional development opportunities 
• Employee-led initiatives including annual company-wide innovation day & DEI resource groups 
• Comprehensive medical, dental, and vision coverage w/ multiple plan options including an HSA plan with annual Aetion contributions
• Free membership to OneMedical 
• Peer & company recognition programs
• Monthly educational lunch & learns

DESCRIPTION: 

As a Director, Client Partner you will act as a consultative sales professional to grow new business within assigned accounts. You will serve as their strategic business partner, responsible for developing and expanding new business opportunities for current and prospective customers. You will lead and coordinate all Aetion client business development interactions for the team. You will partner with cross-functional colleagues at Aetion to drive solution development to meet complex client business issues. 

RESPONSIBILITIES: 

• Develop and deliver insightful, value-added strategies and solutions that address complex client issues.
• Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organizations.
• Actively prospect within specified potential new and/or existing customers/accounts.
• Cultivate strong, long-term relationships with key decision-makers within accounts and develop deep knowledge of the customer organization.
• Work with cross-functional support teams to prepare and lead client interactions and sales presentations. Educate team participants in customer culture, operational needs/methods and techniques needed to close the sale.
• Manage and assist in the preparation of RFI/RFP responses.
• Utilize SFDC and other tools to maintain business development and sales activities and track progress.
• Support sales by attending trade shows and industry conferences.
• Client Relationship Management - principal owner of client engagements to the medical affairs, real-world evidence, brand and commercial functions, and clinical development.
• Build and integrate on an annual account plan for key clients to drive internal alignment and revenue growth.

Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/CMO/SVP level (ideally providing comprehensive and authoritative knowledge in RWE/brand/commercial services solutions demonstrated through speaking, writing, and general eminence).

Communications/Executive Presence - Expresses ideas in a clear and concise manner; tailors message to target audience with the gravitas to build relationships to sell software and services.