Head of Global Capability Center Leader

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

We are expanding our footprint with a new global capability center in Hyderabad/Bangalore, India, aimed at driving operational excellence, technological innovation, and strategic growth.

Position Overview:
We are seeking a dynamic and experienced Senior Leader  to lead our new global capability center in Hyderabad/Bangalore. This leader will play a critical role in overseeing the center's operations, guiding our largest technical team, liaising with the Indian government, and  growing important partner and network relationships.

Key Responsibilities:

Operational Leadership:

• Oversee and manage the day-to-day operations of the Hyderabad/Bangalore capability center, ensuring alignment with corporate goals and standards.
• Implement and maintain efficient operational processes and systems to drive productivity and quality.
• Develop and manage the center’s budget, ensuring financial objectives are met.
• Foster a culture of continuous improvement, innovation, and excellence within the center.

Technical Team Leadership:

• Lead the largest technical team within the center, such as Engineering, Product, or R&D.
• Drive the strategic direction and execution of technical projects, ensuring they meet quality, timeline, and budgetary requirements.
• Promote a collaborative and innovative environment, encouraging the team to push the boundaries of technology and product development.
• Mentor and develop technical leaders and high-potential employees within the team.

Government Engagement:

• Act as a senior liaison with Indian government officials and agencies, representing the company’s interests.
• Develop and maintain strong relationships with key government stakeholders to support strategic initiatives.
• Oversee the company’s efforts to  ensure the company’s operations adhere to local laws and regulations.
• Advocate for policies and initiatives that benefit the company’s growth and operational objectives in India.

Executive Support:

• Leverage personal influence and professional network to support  growing networks and partnerships.
• Participate in high-level meetings and presentations to showcase the company’s capabilities and value proposition.
• Collaborate with the teams to develop strategic plans for key opportunities.
• Provide insights and support based on technical expertise and market knowledge to drive company success.

Remote Team Collaboration:

• Work effectively with remote teams in the US / EMEA / APJC, demonstrating flexibility in time zones and availability.
• Facilitate seamless communication and collaboration between the Hyderabad/Bangalore center and other hub offices.
• Travel as needed for meetings, strategic planning, and team integration.

Qualifications:

• Education: Bachelor’s degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
• Experience: Minimum of 15 years of experience in a senior leadership role, with a proven track record of managing large operations and technical teams.
• Industry Knowledge: Deep understanding of Cybersecurity and experience working with government and regulatory bodies in India.
• Leadership Skills: Strong leadership, strategic thinking, and decision-making abilities; excellent interpersonal and communication skills.
• Technical Expertise: