Director of Software Engineering - Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Zego has an exciting opportunity for a Director of Software Engineering to join our team and to support the development of our Payments platform.  The leader applies best practices, communication techniques, collaboration tools and problem-solving approaches to lead the design, development, deployment and support of mission-critical applications and services.  This role will also coordinate and oversee maintenance of existing applications, including managing technical communications with key internal and external stakeholders.

What you’ll do here:

• Promote engineering excellence across all teams by increasing collaboration, grassroots knowledge sharing and individual learning

• Unify processes, platforms, technologies, standards and approach across to be in line with the rest of Zego

• Work closely at all levels of Product Management to ensure proper product planning, team health and timely quality product delivery

• Collaborate with managerial and technical leads on the development, testing and production release of all new features

• Ensure timely maintenance activities on all support features

• Coordinate GRC (governance, regulation and compliance) tasks ensuring timely resolution

• Collaborates with development and infrastructure teams to define architectural approach, ensure consistency with the agreed architecture, as well as to identify when it is necessary to modify the architecture

• Devise, implement and monitor, in conjunction with direct reports, plans for decomposing the monoliths and transforming into an event-driven, cloud-native micro-service architecture

• Conduct performance appraisals, salary reviews, hiring, promotions and career path discussions

• Derive and track key metrics while ensuring that metrics are not punitive nor judgmental in nature to ensure that they are not gamed

• Ensure fiscally responsible approaches to engineering functions

• With product leaders (in both engineering and product team), devise, implement and monitor plans for monolith decomposition as a continuous process

• Encourage peer-led engineering excellence through more robust peer reviews, group code reviews, interactive discussions, mobbing and office hours.

• Manage and coordinate the payments technical operations team, ensuring compliant and secure operations with minimal risk 

• Track tech debt and work with product to continuously reduce existing debt while ensuring our approaches minimize introduced debt

About you:

• You can liaise with non-technical teams using terminology, descriptions and analogies that allows them to understand complex issues

• 5+ years as a leader of software engineering teams, managing departmental processes and interfacing with stakeholders and clients

• 7+ years of hands-on analysis, software design, development and systems management

• Experience with modern architecture design paradigms

• Good project management and product lifecycle skills

• 5+ years of experience with the Lean/Kanban/Agile development methodology

• Experience with payments industry standards, money movement, compliance.

• Experience working with payment processors and partners (such as Lockbox, PayPal, Stripe, Plaid and/or Worldpay)

• Extremely detail-oriented, creative, dependable and trustworthy, with positive attitude

• Excellent written and oral communication skills

• Ability to prioritize and execute tasks in a fast-paced environment

• Highly self-motivated and self-directed

• U.S. Citizen or Permanent Resident status required

The US base