Assoc Director, BI&T Compliance & CSV

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Duties/Responsibilities

• Lead the Campus IT Compliance and CSV team
  • Promote a safe and compliant environment and mindset.
  • Select, develop, coach, and manage the Devens Campus IT Compliance and CSV team.
  • Set goals, objectives, and contributions of the Campus IT Compliance and CSV team.
  • Drive continuous improvement of team productivity and KPIs.
  • Ensure the team delivers critical projects on time.
  • Act as a liaison between site stakeholders and enterprise/business application teams to ensure business continuity is maintained.
  • Manage service providers and ensure alignment with contractual SLAs.
  • Engage and support PBRG teams in support of the BMS culture.

• Act as the Computer System Validation (CSV) process owner onsite
  • Provide guidance to Digital Plant and site functional groups on CSV process implementation.
  • Participate actively with other groups to analyze and address process deficiencies.
  • Support the BMS Data Integrity and Quality Risk Management programs.

• Lead campus-wide IT compliance support and project execution
  • Ensure appropriate support for GxP business operations across the Devens campus.
  • Define, implement, and track Service Level Agreements (SLA) for supported business-critical activities.
  • Collaborate with Devens Digital Plant leaders to address issues and develop plans to reduce support volumes across the site.
  • Manage organizational adoption of BMS standard processes and systems, including ServiceNow, and continuously enhance processes to simplify support requirements.
  • Foster business and enterprise partner relationships to ensure a high customer satisfaction rating.
  • Represent Digital Plant during internal audits and regulatory inspections.
  • Ensure that procedures, guidance documents, and other GxP-related documents are maintained in a high state of compliance and audit readiness.
  • Ensure the validation, implementation, and change management of regulated IT systems used across the site are conducted in compliance with applicable regulatory requirements.
  • Participate actively with other groups to analyze and address process deficiencies, working collaboratively with peers in Validation, Manufacturing, Engineering, Quality, and Digital Plant.
  • Effectively track project progress to address priorities, meet schedules, maximize productivity, reduce costs, and increase efficiencies.
  • Provide updates to management through established tools and project dashboards.

• Pursue innovative solutions.
  • Periodically review, specify, and revise regulated IT systems supporting site operations.
  • Follow industry trends and innovation, finding new technical solutions to meet evolving business needs.
  • Evaluate vendor recommendations and lessons learned from other BMS sites.