S&E OPERATIONS SUPERVISOR

Job Overview:

Under the direction of the Director of Operations Tents, Structures and Flooring, the Operations Supervisor administratively supports event production and oversees our H2B program. This position is designed to provide an administrative strength capable of driving existing processes and managing significant amounts of detailed information. Success in this position is defined by the supervisors ability to adhere to and expand upon the processes in place.

Duties & Responsibilities:

H2B Program Management:

• Oversee the program from start to finish
• Assist with program selections, with guidance from Director of Operations
• Coordinate with Department leaders on head count and needs for the season
• Research housing options and outline costs and benefits, reviewing with Operations Directors and Division Presidents before finalizing
• Manage and oversee booking of flight to and from for all program team members
• Assist with move in and ensuring all housing meets standards and are well-equipped for our team members
• Handle coordination or return home and confirm dates with both team members and Department heads
• Work closely with H2B program representatives to determine final invoicing and training as needed
• Manage and mentor H2B team members during their time employed at Select

Field Crew Mentorship:

• Assist in developing training programs for field crew
• Determine needs for continued educations
• Mentor field crew ad provide support, especially newer team members who are still understanding the role and responsibilities
• Be the “Face of Select” for field crew and support and demonstrate Core Values

Event Production - Administrative:

• Manage job specific information as jobs near production (typically 10 days prior to install) on an as needed basis to include but not limited to:
  • Ensure Sales Team is working with the most up-to-date information as changes occur
  • Focus operations around job production according to specific production schedules
  • Attend production meetings
  • Organize, document and disseminate all job-specific information generated from Sales Team and production meetings

Operations - Administrative:

• Relay any job-related issues experienced by the Internal Operations Team back to the Sales Teams
• Relay any parts/equipment issues reported by the Internal Operations Team that impact the structure and/or accuracy of the inventory management system

Collaboration & Teamwork:

• Establish strong working relationships and demonstrate professionalism with fellow employees especially Operations Managers and the Sales Team
• Act as liaison between and coordinate with the following people/groups as needed to facilitate successful events:
  • Operations and Sales Teams
  • Operations and Management
  • Other company divisions
• Assist other team members as needed

Qualifications include:

• Attention to detail
• Ability to prioritize & multi-task
• Computer literacy esp. Microsoft excel