Senior Infrastructure Engineer

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you will be doing

The role provides technical leadership, interpreting complex information and coordinating client, provider, and vendor relationships to meet and manage service expectations, aligned to best practices.

Responsibilities:

• Administer and support core Microsoft, Linux, VMware technologies and Azure resources.

• Install and Configure Windows/Linux Servers.

• Develop servers and provide support to individual users to ensure that the system works reliably and quickly.

• Manage server virtualization technologies like VMWare Server/ESX

• Responsible for implementing, monitoring, and maintaining the instances of the on-prem and cloud infrastructure services and the servers.

• Knowledge in Application Insights, service principal in Azure, NSG rule, Azure Key vault

• Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and growth.

• Works closely with other IT departments and vendors to answer technical questions or resolve issues with server performance and access.

• Install and maintain Windows-based programs for end users and help debug applications so that they work with Windows servers.

• Perform System Maintenance activities like review backups, error logs and user-reported errors and identify stable and reliable solutions.

• Monitor performance to reduce interruptions and server crashes. Develop and deploy initiative-taking solutions and setup alerts to ensure system usability across the organization.

• Develop and maintain systems that adhere to compliance regulations and security best practices and standards

• Provides troubleshooting and support, including on-call rotation, after-hours support.

• Other duties as assigned.

How you will succeed

• Troubleshooting and Technical Skills - Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure all infrastructure management aspects maintain adherence to all regulatory and information security standards and policies.

• Critical Thinker – Create better ways of solving technical problems and not be afraid of challenging the status quo.

• Relationship Management - Build strong relationships and partnerships with technical team members, clients, vendors, and peers. Lead discussions, listen, and ask the right