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IT&D Senior Business Analyst - R&D NAC (North America)
ReckittUnited Statesfull_timeVerifiedPosted 14 Jul 2026
💰 $168,000/yr($112,000/yr – $168,000/yr)
About the role
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
The team
In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
About the role
Based in Montvale, this role serves as the primary IT&D partner for the North America R&D organisation. The role is responsible for aligning business priorities with technology strategy, managing regional demand, enabling digital transformation, and ensuring the effective operation of the R&D technology landscape across NAC sites.
Your responsibilities
Strategic Planning, Demand Management & Operational Excellence
- Develop and maintain the NAC (North America) R&D technology roadmap, aligning business priorities with R&D and IT&D strategy across Montvale, NJ; Wilson, NC and Salt Lake City, UT.
- Working closely with the wider (global and Local) IT&D teams to ensure releases are coordinated and requirements assessment from an end-to-end process perspective.
- Lead demand management and prioritisation activities, translating business requirements into clear technology initiatives and delivery plans.
- Champion an ACAP(As common as possible)-first approach, promoting standardised and scalable solutions while balancing local business requirements.
- Drive simplification of the technology landscape by reducing duplication, retiring obsolete solutions, and improving the overall user experience.
- Partner with Employee Experience teams to ensure effective IT service management across the NAC (North america) R&D organisation, including incident, request, and escalation management.
- Act as a trusted technology advisor to the business, building strong stakeholder relationships and providing visibility of priorities, risks, and delivery outcomes.
- Maintains a working relationship with selected vendors/suppliers involved in the delivery of development, testing, and support service
Business Analysis & Solution Delivery
- Lead regional requirements gathering, process analysis, and solution evaluation activities, translating business needs into business cases, functional requirements, user stories, and prioritised delivery backlogs.
- Partner with global product teams, architects, regional IT&D teams (IMEX), vendors, and delivery partners to successfully deliver, adopt, and realize value from technology solutions.
- Support Agile and Waterfall delivery methodologies while ensuring solutions align with business objectives and enterprise standards.
Cybersecurity, Compliance & Governance
- Act as the primary IT&D point of contact for cybersecurity, compliance, risk, and technology governance across the NAC (North america) R&D organisation.
- Identify and manage regional cyber and technology resilience risks, driving awareness within R&D site and IT leadership of site-specific threats, vulnerabilities, and mitigation plans.
- Ensure technology solutions are aligned with enterprise security, architecture, governance, cyber teams and compliance requirements.
- Partner with Global IT&D, Employee Experience, Cybersecurity, and business stakeholders to maintain a secure and resilient technology environment.
The experience we're looking for
- Degree qualification in science or IT subject, or life science background or related discipline.
- Strong business domain knowledge and business acumen, familia
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