Become a part of our caring community and help us put health first
 

The Specialty Operations Pharmacy Technician 3 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

               

The Specialty Operations Pharmacy Technician 3 supports Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which includes effective communication with patients and providers. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Use your skills to make an impact
 

The Disease Management Technician will:

• Enter critical patient information into ScriptMed system, including but not limited to

  Insurance information, medication profile, drug allergies, etc…

• Communicate and interact with fellow team members to meet department goals.
• Welcome new members to the pharmacy and provide a positive on boarding experience.
• Ensure patients receive their medication both timely and accurately.
• Facilitate patients in receiving financial assistance.
• Other duties as assigned.

SCHEDULE: M-F 1230p-9p MST , 1130a-8p MDT

ROLE REQUIREMENTS:

• High school diploma
• National Certification: PTCB (CphT) or ExCPT
• State of AZ Board of Pharmacy active license
• 1+ years previous experience working in a customer service environment
• Excellent written and verbal communication skills

Remote/Work at Home Requirements

• Must have the ability to provide a high-speed DSL or cable modem for a home office.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.  
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

• Previous Specialty Pharmacy experience
• Bilingual

Scheduled Weekly Hours

40

About us
 

About CenterWell Specialty Pharmacy: CenterWell Specialty Pharmacy is an online mail-delivery pharmacy, offering therapies for chronic and complex illnesses, along with personalized support. Our team of nurses, pharmacists and specialists help patients manage their treatment by caring for a variety of conditions and increasing access to hard-to-find, limited distribution drugs.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.