Backend Software Engineer Graduate (Customer Service Platform) -2025 Start (BS/MS)

Responsibilities

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About
The Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with [ByteDance]

Successful candidates must be able to commit to an onboarding date by end of year 2025.

We will prioritize candidates who are able to commit to these start dates. Please state your availability and graduation date clearly in your resume.

Applications will be reviewed on a rolling basis. We encourage you to apply early.

Candidates can apply for a maximum of TWO positions and will be considered for jobs in the order you applied for. The application limit is applicable to ByteDance and its affiliates' jobs globally.

Online Assessment
Candidates who pass resume evaluation will be invited to participate in ByteDance's technical online assessment through HackerRank.

Resonsibilities：
- Develop large-scale software systems that powers TikTok app
- Improve system design and architecture to ensure high stability, performance and reliability of the product
- Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development
- Research, design, and develop computer and network software or specialised utility programs.
- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
- Update software, enhances existing software capabilities, and develops and directs software testing and validation procedures.

Qualifications

Minimum Qualifications:
- Bachelor or higher degree in Computer Science or related fields from accredited and reputable institutions. Graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline
- Good JavaScript/HTML/CSS frontend engineering experience and familiarity with key concepts including asynchronous programming, closures and types, layouts, specificity, cross browser compatibility and accessibility
- Skillful in at least one of the mainstream backend languages, preferably Java/Golang
- Understanding of data structure, algorithm design and analysis, networking, data security and highly scalable systems design.
- Good understanding of common open source distributed middleware and components such as MySQL, MongoDB, Redis, and MQ.
- Good understanding in one of the underlying design philosophies and implementation of common web frameworks, including React/Vue/Angular
- Good understanding of data structure, algorithm design and analysis, networking, data security and highly scalable systems design.

Preferred Qualifications:
- Some understanding of multi-tier application architecture and protocols, familiarity with product and software development lifecycle process
- Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver
- Deeply passionate about software coding/development and building great mobile/web applications
- Ability to perform independent research to solve complex technical problems
- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workpla