Senior Manager, DaaS/Metering Delivery Field Operations

Redaptive is seeking a Senior Manager of Field Operations for Redaptive's DaaS/Metering Delivery Team. In this role you will lead our team of installation program managers to ensure timely, accurate, and cost-effective energy meter installations and will also manage and direct nationwide installation partners. This position reports to the Associate Director of Delivery

Committed to Diversity, Equity, Inclusion and Belonging 

Job Responsibilities

• Lead and grow a team of program managers and potentially, field engineers and support staff responsible for product installation and ongoing technical field support.
• Develop and manage electrical installation partners with laser focus on best-in-class training, performance, timely execution, and cost management.
• Negotiate Service Level Agreements, pricing, and SOW’s
• Ensure internal personnel and external partners adhere to all safety requirements, embodying a Safety-First culture.
• Measure and verify the quality of field installations.
• Ensure meter commissioning criteria is met and work with an offshore team to close out issues in a timely manner.
• Monitor, measure, and report team and partner results against monthly, quarterly, and yearly OKRs
• While this position is a management position, it will likely have hands-on partner auditing and installation scheduling for some accounts.
• Collaborate closely with the solution design team to create installation Statements Of Work.
• Manage special programs (one-off transformational efforts) as directed by Leadership.
• Effectively manage the team to execute under pressure and within tight deadlines.
• Take initiative to develop and implement tools and processes that improve cost, scale, and profitability
• Help to analyze, create, manage, and achieve annual O&M financial and operational targets, in alignment with corporate objectives and direction.

Job Requirements/Qualifications

• 5+ years of relevant experience with deep knowledge of Service and Installation Operations Management.
• Bachelor’s degree in Business, Engineering (or related field) preferred or relevant experience.
• Demonstrated track record of successfully managing a diverse and remote team and tracking performance.
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes installation and maintenance, planning, resource allocation, staffing, and leadership techniques.
• Commercial Project Management experience with strong knowledge of project management tools and best practices.
• Technically proficient within the sustainability and energy efficiency sector.
• Fundamental understanding of commercial lighting, MEP, HVAC, energy management and commercial/industrial facility layout.
• Proven track record of setting and owning team deliverables, scaling organizations, driving accountability, and measuring results
• Excellent written and verbal communication skills with the ability to communicate to all levels of the organization.
• Strong presentation skills and quantitative analysis.
• Able to travel up to approximately 25%.
• Have an ergonomically correct and functional work-from-home workstation set up; amenable to a hybrid of working from home and in an office setting in the Denver Metro Area, Colorado.
 Permanent Authorization in the US is required at this time

The Perks!

• Equity plan participation
• Company-subsidized benefits: medical, dental, vision, life insurance
• Flexible Spending Accounts: healthcare and dependent care
• Immediately-vested 6% 401(k) match 
• Monthly internet and cell phone allowance 
• Flexible Time Away 
• Volunteer activities
• Expected annual salary: 148k (subject to adjustment for relevant experience, skills, geo location)
• Annual at-target bonus: minimum 10% of salary depending on level of role
• Monthly Virtual Happy Hour

About Redaptive Inc.Redaptive is the leading Energy-as-a-Service company that enables businesses to meet largescale energy efficiency and strategic technology objectives. With over $1 billion in project lending capacity, Redaptive deploys best-in-class energy efficiency technologies across large commercial real estate portfolios through a unique, data driven shared savings model. Redaptive is backed by CarVal, ENGIE New Ventures, Linse Capital, CBRE, Evergy Ventures and CPP Investments.
Our company culture is fun, collaborative, and fast paced. We are passionate about changing the world and helping our customers to become more environmentally sustainable and profitable. We are looking for team members who are driven, passionate, and want to take on a diverse set of challenges to help grow a great company. Redaptive, Inc is an equal emp