Program Assistant

Responsibilities:

·         Assist with data entry of extracted provider information from the 1199SEIU Service Provider Agreement Application, facilitate provider outreach, document collection, and compliance tracking

·         Help facilitate workshops and other educational events, including coordinating logistics and assisting with the preparation materials

·         Assist with provider compliance by collecting and reviewing documents for verification, including verifying licenses and insurance coverage

·         Conduct research on trends in social services and childcare, including identifying best practices and emerging technologies, and presenting findings to the team

·         Provide support to the Provider Relations and Member Relations team as needed, including member phone calls, email blasts, and queries

·         Perform special projects and assignments as directed

Qualifications:

·         High School Diploma or GED; some college or degree preferred

·         Two years of experience in data entry, knowledge of youth development programs, and customer service.

·         Excellent communication and organizational skills, including the ability to communicate effectively with providers, members, and team members

·         Basic skills level in MS Word, MS PowerPoint and MS Excel required

·         High level initiative and ability to work independently as well as part of a team

·         Must be able to work independently and be a team player

·         Must be organized and detail-oriented highly organized, and able to meet deadlines

·         Ability to work flexible hours, some weekends and evenings required