Technical Sales Account Manager (m/f/d )

Job Summary:

We are seeking a skilled and customer-focused Technical Account Manager to join our team. In this role, you will act as the primary technical liaison between our company and 40 customers, providing in-depth product knowledge, technical support, and strategic guidance to ensure successful integration and ongoing satisfaction. A strong professional background in electronics, excellent communication skills, and the ability to translate technical needs into actionable plans are essential for success in this position.

What's in it for you?

Along with offering a competitive salary package, we also offer:

• A supportive team environment where everyone really is working toward the same goal

• A strong open door policy within management

• An environment where you will be given the tools and opportunities to further your career

• Private Medical Insurance

• 22 days of annual leave plus bank holidays

• Flexible home working

• LinkedIn Learning license

• Meal vouchers

The Ideal Person:

• Customer focused: proven track record in managing client relationships and ensuring customer satisfaction

• Has a minimum of 5+ years experience It's possible for a career salesperson to plateau for many years at this level

• Strong Technical Knowledge: Proficiency in electronic components, systems, and industry standards to provide expert guidance to clients

• Can clearly identify customer needs and applies company’s value proposition to drive sales growth and improved profitability

• Develops strategic relationships and aligns customer and business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and the company

• Sales Acumen: Ability to identify opportunities for growth and collaborate with sales teams to drive business

• Great communicator

• Always pushing to learn more.

What you will be doing:

• Identifies, defines, implements and supports hardware and software based solutions through the engineering development process.

• Maintains and drives trending knowledge of products, competitors, technology and customers in the assigned supplier product market

• Technical/product expertise to position company as the distributor of choice to suppliers.

• Serves as the primary point of contact for the customer interface to the company's resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet.

• Develops strong, strategic relationships with customer(s) to identify and leverage the customers’ business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy.

• Provides leadership and guidance in critical customer planning and engagement.

• Performs critical customer analysis to identify and leverage the partner’s marketing programs to achieve growth in their customer’s solutions capability.

• Engages customer(s) in joint planning that integrates the company's services, programs and supplier partnerships securing customer commitment for the development of a comprehensive investment in strategies that advance the company’s market position, entanglement and financial goals

• Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan.

• Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities.

• Supports supplier's strategies by aligning solutions with customer to maximize profitable growth, and customer expansion.

• Prioritize customers and opportunities with greatest potential for success.

• Closely manages profitability by minimizing profit leaks and maximizing gross profit.

• Other duties as assigned.
   

What we are looking for:

• Solid understanding of business, financials, products/services, the market, and the needs of assigned accounts. Understands emerging market trends and interdependencies impacting customers; leverages understanding to expand relationships with own customers. May be recognized as an expert in one area.

• Complexity is high (territory/account, products/services, sales or account management process). Requires developed sales expertise across a defined portfolio of products./services/accounts; applies expertise in a complex sales environment.

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