Systems Analyst - Req # 513

Who we are...
As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.
Inspiring you to become extraordinary in work and life.


What we need…
We’re looking for a detail-oriented problem solver with a passion for software analysis and collaboration. This System Analyst will play a pivotal role in shaping and supporting our core banking product. In this dynamic position, you'll collaborate closely with stakeholders to gather and analyze both business and technical requirements, ensuring our products meet evolving client needs. You'll actively contribute to design meetings, support the development of new features and enhancements, and take ownership of creating and executing test plans to validate product changes. Your expertise will also be key in implementing updates and providing training and support for yearly product releases and patches. Additionally, you'll investigate and resolve issues, applying your analytical skills to ensure timely and accurate solutions.

What’s in it for you…
COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:
• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What you’ll do…
• Collaborate with stakeholders to gather and analyze business and technical requirements.
• Participate in design meetings and contributes to the development of product features and enhancements.
• Create test plans/scripts as well as conducts thorough testing of product changes and assists in implementation activities.
• Provide training and ongoing support for product releases and patches.
• Perform research, analysis, and testing issues submitted via Jira, ensuring timely and accurate resolution.
• Collaborate in product management meetings and cross-functional initiatives to align product strategy with business goals.

What you’ll bring…
• 3+ years in a business analyst or software development analyst position
• Bachelor’s degree or equivalent work experience
• 2-3 years experience in banking or financial services preferred
• Agile experience - Scrum/Kanban preferred
• Certified Business Analyst or Certified Project Manager preferred
• Strong analytical skills pertaining to application testing, requirements gathering, and knowledge of the SDLC
• Collaborative work style with proficiency in business writing, documentation and idea sharing


Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.
COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you.