Senior HR Generalist Workforce Support, GWO EMEA

Job Description

The Senior HR Generalist Workforce Support will directly provide employees and leaders with day to day HR support.  They will work at the forefront of our digital HR toolset to support HR policies, procedures and programs of a specific group of countries/sites/functions in EMEA.  They will have primary support assignments but will be able to work across multiple groups/sites as needed. Reporting to the HR Team Lead, Workforce Support, this individual will be the main point of contact for employees and managers regarding a broad range of employee / manager topics and inquiries for their region.

Critical Objectives/Outcomes

• Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement. 

• Works in strong collaboration with all teams within the HR community including the broader GWO organisation, HR Business partners and COEs.  Strong collaboration will  ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way - supporting the goal of enhancing the employee experience. 

• Supports employees, managers and HRBP with traditional support type of activities such as promotions, investigations, corrective actions, PIPs  terminations, and restructuring activities.

• Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).

• Primary liaison with HRBP, Workforce Support Team Lead, HR Manager Workforce Support and GWO hub lead  and colleagues regarding policy reviews, policy improvements, training opportunities etc. 

• Support HRBP in labour relations and WC topics as needed

• Support leaders on finding and using resources on core processes such as Goal Center, Performance Management, Development etc.  

• Coach employee leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc. 

• Build and maintain relationships & partnerships with assigned sites/groups

• Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.

• Support key projects focused on new process or capability development/enhancement. 

• Identify and lead opportunities to standardise work to drive efficiency effectiveness and experience across BUs and countries

Qualifications

• Excellent verbal and written communication skills.

• Full fluency in English

• Thorough understanding of human resources and labour relations principles, practices, and procedures, especially within the primary country/countries of responsibility.

• Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed. 

• Ability to successfully use digital case management and workflow management tools to complete core activities and drive incremental value.

• Ability to develop and maintain positive relationships with employees, functional leaders, and other stakeholders.

• Ability to compile, research, and analyse information.

• Ability to compose and present comprehensive reports.

• Strong change leadership skills 

• Bachelor's degree in Human Resources, Business, or related field preferred

• At least one to four years of related experience required

• The role will require travel to various sites across the Netherlands

Additional Information

About Avery Dennison

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at w