Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Responsible for leading the Information Security Incident Response program initiatives, including protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.

This role will be hybrid two days a week onsite in Santa Ana, CA.

What You'll Bring

• Acting as the top technical manager for the people, processes, and technology related to First American’s Security Operations Center (SOC). Responsible for developing and maturing processes to proactively monitor, detect, and respond to security threats, including the ongoing refinement and enhancements of security controls and configurations for security monitoring systems.
• Oversee the monitoring of information security systems, alerts and indicators of compromise used to protect the enterprise from attacks and identify compromised systems.
• Leads incident response actions to protect the company and address cyber threats while ensuring proper adherence to policies and procedures.
• Organizes and, where necessary, participates in an on-call rotation to ensure 24/7 monitoring and incident response.
• Provides leadership by instructing, mentoring, and training team members as they learn processes, develop their skills, and grow their knowledge.
• Work proactively to identify, develop, and implement incident response processes and procedures to mitigate security risks including enhancing the incident response plan and associated incident response playbooks.
• Manage relationships with Security Services Providers to monitor, detect, and respond to security incidents.
• Leads efforts to tune threat detection logic and prioritize alerts to ensure security related events are properly identified.
• Leads and manages the execution of activities in the areas of incident response, risk identification, analysis, classification, and mitigation strategies.
• Advise customers on security requirements, internal security policies, and security best practices.
• Conducts risk assessments, interviewing internal and external customers, to gain technical knowledge of systems and security/compliance requirements.
• Creates reports; researches and analyzes data, report trends and vital information to senior management/business partner.
• Keeps abreast of industry advancements and incorporates that knowledge into daily work activities.
• Research and stay abreast of emerging technologies, new vulnerabilities and exploits that may compromise internal systems.
• Track, analyze, and report security metrics and propose counter measures to address security trends that are not in line with company’s desire risk profile.
• Develops and maintains a holistic view of Information Technology and business acumen to align pragmatic and forward-looking information security practices and architectural design to advance business goals.
• Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures.
• Troubleshoots and guides team members on a wide variety of complex problems and identifies solutions within broad application and functional expertise.
• Sets objectives for project goals and other team members and monitors progress to achieve goals.
• Drives enhancements to department processes and procedures.
• Negotiates, persuades, and gains consensus from cross functional team(s).
• Contribute to the evaluation, testing and implementation of new security systems and processes.
• Assist internal and external auditing entities and disaster recovery activities as needed.
• Develops and maintains documentation for all assigned responsibilities.
• Required to perform duties outside of normal work hours based on business needs.

What You'll Bring:

Knowledge and Skills/Technology Used, Job Complexities, Impact