Financial Clearance Representative

Work Schedule: 

This is a full time, 1.0 FTE position.  Shifts will be scheduled Monday - Friday, 8:00 a.m – 4:30 p.m. during training.  Training is onsite and required in person for up to 6 weeks. After training is complete, you will be scheduled Monday – Friday 9:30 a.m. – 6:00 p.m.   You will be remote once fully trained. 

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Financial Clearance Representative to:

• Enter and verify demographic and insurance information, complete coordination of benefit changes, calculate and collect patient financial obligations.
• Manage patient insurance referral obligations, enter referrals, and link to appropriate upcoming appointments.
• Answer inbound and make outbound calls.  This role is in a call center environment and the majority of the day can be spent on the telephone.

Qualifications

• High School Diploma or equivalent Required
• Associate's Degree in Business, Finance, Health Information Management, or related field Preferred

Work Experience

• 1 year of experience in a customer service-related field Required
• 1 year of experience in healthcare, call center, business, financial or insurance related field Preferred

Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. 
 

Job Description   UW Hospital and Clinics benefits