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Specialist, Academic Achievement (Time-Limited)
Guilford Technical Community College (GTCC)Jamestown Campusfull_timeVerifiedPosted 23 Jun 2026
💰 $63,441/yr($56,392/yr – $63,441/yr)
About the role
Position Information
Job Title
Specialist, Academic Achievement (Time-Limited)
Status
Time Limited
Full Time/Part Time
Full-time
Location
Jamestown Campus
Job Description
At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The purpose of the Academic Achievement Specialist is to increase the retention and academic success of students in credit programs at the college by providing outreach, academic and career coaching, and case management. The selected individual will communicate with students in response to early alerts issued by instructors, identify appropriate intervention strategies, and guide students in the use of those strategies to address challenges. They will plan, direct, and implement programs designed to improve GTCC student retention and success. The Academic Achievement Specialist will identify academic and support service needs, and provide proactive communication and measures for student success. Further, they will maintain current knowledge of academic programs within an assigned division and reviews and analyze student retention and success data. The position works in a team environment and collaborates with units throughout the college to reduce retention challenges and to improve successes of at-risk students. They perform work with considerable independence and assume other duties and responsibilities as assigned.
Min Salary
$56,391.86
Mid Salary
$63,440.85 -We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.
Duties/Functions
- Master’s degree in counseling, education, human services, or other closely-related field from an institutionally accredited college or university.
- Doctoral degree in counseling, education, human services or other closely-related field from an institutionally accredited college or university
- Academic coaching certification.
- 3 years of experience providing learning support services to high-need postsecondary students to include outreach, academic and/or career coaching, and case management.
- Experience using technology including Microsoft Office suite, a relational student information system, e.g. Colleague, Banner, etc.
- Experience with higher education legal requirements particularly related to FERPA.
- Experience developing and implementing instructional programming to promote skill acquisition.
- Experience collecting, analyzing, and acting upon student data.
- Greater than 3 years of experience providing support services to high need postsecondary students to include outreach, academic and career coaching, and case management.
- Experience with collaborative and experiential methodologies to improve student learning.
- Proficiency in a second language.
- Experience in student mentoring, tutoring, supplemental instruction, first-year issues, and/or working with students with academic challenges.
- Experience at a community college.
- Excellent interpersonal communication skills (verbal and written) including effective listening behaviors.
- Strong critical thinking ability.
- Ability to work in a team environment collaboratively and to build effective working relationships.
- Excellent time management and problem-solving techniques and use of professional judgment in a complex team environment.
- Value diversity and understand multicultural and cultural competencies.
- Ability to work effectively with faculty, staff, students and families and other constituents from different backgrounds and cultures.
The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:
- Ethics
- Safety/Shooter on Campus
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