DevOps Engineer, Information Technology

Overview

ServiceLink is seeking a hands-on DevOps Engineer who owns our software delivery infrastructure from code commit to production. Our platform runs on Microsoft Azure and our engineering teams work daily inside GitHub and Azure DevOps.  This role keeps that entire delivery ecosystem healthy, scalable, and moving fast. You will be the connection between development teams and the cloud platform they depend on. That means owning CI/CD pipelines, Azure infrastructure, developer tooling, and the automation that reduces friction at every step of the software delivery lifecycle. We also have an active project running in AWS, and you will support that workload as part of the broader portfolio. Success here looks like developers who ship with confidence, pipelines that enforce quality without slowing teams down, and infrastructure that is repeatable, observable, and never a surprise.

 

This is a strong opportunity for an experienced security professional ready to take greater ownership of enterprise-scale cloud security, shape process and tooling decisions, and grow toward architecture and technical leadership roles.

 

ServiceLink is modernizing the mortgage services industry through AI-accelerated engineering, intelligent automation, and next-generation software delivery practices. We empower the nation's top lenders and financial institutions with advanced technology, data-driven insights, and high-velocity product development models. Innovation isn't optional here — it's the expectation.

 

This is a hybrid role, and will be required to work in-office at our Plano, TX office at least 3 days per week.  Candidates must be located within reasonable commuting distance of Plano, TX and be willing to work in-office on a regular basis.

 

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

 

A DAY IN THE LIFE

In this role, you will…

 

• 60% hands-on engineering: build and maintain CI/CD pipelines, provision and manage Azure infrastructure, automate operational toil
• 25% technical leadership: architecture decisions, IaC standards, cross-team enablement, and platform roadmap input
• 15% enablement and communication: documentation, developer onboarding, security and compliance evidence, leadership reporting
• Own the following outcomes:
• GitHub and Azure DevOps pipelines are the consistent, trusted delivery mechanism across all engineering teams
• Azure infrastructure is fully managed through Infrastructure as Code — repeatable, auditable, and drift-free
• Developers self-serve deployments and environment provisioning without manual DevOps intervention
• Security and quality controls are embedded in every pipeline with clear ownership and measurable coverage
• Cloud spend is visible and governed, with cost trends reported and acted on regularly
• Deployment frequency and lead time improve measurably quarter over quarter

 

FIRST 90 DAYS (CONCRETE DELIVERABLES)

• Audit existing GitHub and Azure DevOps pipelines and publish a standardization and improvement roadmap
• Deliver reusable pipeline templates (at least one application pipeline, one infrastructure pipeline) adopted by two or more teams
• Complete an Azure infrastructure IaC coverage assessment with a remediation plan for any unmanaged or manually provisioned resources
• Stand up baseline pipeline security and quality gates across all active repositories and ADO projects
• Publish an initial cloud cost baseline report with right-sizing and governance recommendations for Azure and the AWS project

Responsibilities

DETAILED JOB DUTIES

 

CI/CD & Developer Tooling

• Design, build, and maintain CI/CD pipelines across GitHub Actions and Azure DevOps — covering build, test, security scanning, and deployment stages
• Standardize pipeline patterns across teams through reusable templates, shared task libraries, and documented branching and release workflows
• Govern the GitHub organization and Azure DevOps projects: access control, branch policies, code review requirements, and audit logging
• Integrate security and quality gates into pipelines — static analysis, secret scanning, dependency checks, and container scanning — without adding unnecessary friction
• Manage artifact and container registries as integrated components of the delivery pipeline
• Own the developer experience around CI/CD: onboarding new teams, troubleshooting pipeline failures, and red