Claims Appraiser-Heavy Equipment & Large Trucking

Responsible for controlling loss expenses by monitoring the handling of physical damage claims to ensure quality, service and cost effectiveness. Conducts re-inspections to assure accuracy and resolves conflicts from the original inspection. Supervises and/or handles difficult material damage appraisals or claims specific to heavy equipment and large trucks that typically have high loss amounts. Assures prompt, accurate and cost effective processing. Monitors materials damage loss controls. Operates drive-in claim services to ensure quality service and control loss expenses. Responsible for handling large loss claims.

What You’ll Do

As a Heavy Equipment/Large Truck Appraiser with Sentry, you’ll establish damage appraisals and valuations according to company guidelines. In addition, you’ll:

• Write estimates and supplements to restore damaged vehicles to pre-loss condition based on photographs supplied by the vehicle owner or repair facility
• Use your thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection
• Monitor and control rental expenses by managing the repair process
• Resolve issues with policyholders, claimants, or State Insurance Departments

What it Takes

• Associate Degree or equivalent work experience
• Time management skills and ability to perform multiple tasks effectively and concurrently
• Excellent customer service skills and the ability to communicate professionally both verbally and in writing.
• Knowledge of insurance policies, coverages, and claims procedures
• Knowledge of vehicle repairs gained from previous experience in a repair facility, appraising responsibilities, or collision repair course work
• Knowledge of claim processing and insurance coverage
• Computer skills and demonstrated ability to learn new systems quickly

What You'll Receive:

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. 

• Meal Subsidy available for associates who report to an office.

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

• Well-being and Employee Assistance programs

• Sentry Foundation gift matching program to encourage charitable giving.

About Sentry:

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Talent Acquisition Specialist

Shea Supa

Shea.Supa@sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.