Sr. Global Manufacturing Engineer

Be Part of Our Next Chapter  For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
Sr. Global Manufacturing Engineer
The Sr. Global Manufacturing Engineer serves as the technical backbone of the company’s global manufacturing operations. This role is responsible for developing, standardizing, and continuously improving processes that ensure product quality, operational efficiency, scalability, and cost-effectiveness. It bridges the gap between engineering design and mid- to high-volume production, supporting the smooth introduction of new products into global markets.
This role also leads engineering initiatives to optimize product design and manufacturing methods without compromising performance or quality, manages Bill of Materials (BOM) structure and accuracy across all global sites, and develops visibility on BOM templates to enable scale across global partners. Collaboration with suppliers and internal stakeholders is key to ensuring manufacturability, quality, and supply chain resilience.

Key Responsibilities

• Process Development & Standardization
• Define, document, and deploy standardized manufacturing processes across global facilities to ensure consistency, repeatability, and scalability.
• Ensure all process documentation, work instructions, and manufacturing protocols meet internal standards and regulatory requirements.
• Develop training materials and coach local operations teams to drive adoption of best practices and technical know-how.
• New Product Introduction (NPI)
• Collaborate with Design and regional operations teams to enable smooth and timely introduction of new products into manufacturing environments.
• Lead engineering readiness reviews, ensuring production capability, process control, and quality standards are in place before launch.
• Value Engineering & Cost Optimization
• Lead or contribute to value engineering projects focused on reducing cost, improving efficiency, and enhancing product quality.
• Own and manage BOM accuracy, structure, and cost optimization across product lines once products are in mass production.
• Continuous Improvement
• Partner with Performance Improvement Managers to identify and execute Lean, Six Sigma, and Kaizen initiatives.
• Drive waste reduction, cycle time improvement, and production cost reduction through structured methodologies (DMAIC, 5 Whys).
• Supplier Collaboration & Quality
• Partner with suppliers to ensure manufacturability of components and assemblies, adherence to quality standards, and alignment with production timelines.
• Build strong technical relationships with suppliers to improve manufacturability, responsiveness, and quality performance.
• Cross-Functional Collaboration
• Work closely with Engineering, Quality, Supply Chain, and Operations teams to resolve issues and align on global manufacturing goals.
• Champion new technologies and methods that enhance efficiency, scalability, or competitive advantage in manufacturing.

Qualifications & Experience

• Bachelor’s degree in Mechanical, Manufacturing, Industrial Engineering, or a related discipline.
• 5+ years of e