Director of Warehouse Operations

We are RS Group.

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.  We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS Americas, Inc. we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.  That’s why we’ve put our purpose at the heart of our organization, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

 

Director of Warehouse Operations

Job Description 

The position of Director of Warehouse Operations is a key critical role in supporting our long term business strategies and goals. Responsibilities include leadership of our associate & management teams across the processes of order fulfilment, inventory control, people engagement and development, process enhancements, along with supporting our inbound receiving, systems management and transportation functions. As a member of the RS Americas Director team, this critical role plays a leading part in our transformational change agenda of becoming a true industry benchmark, recognized and trusted for our unrivalled customer experience, operational excellence and the highest standards of quality and employees welfare. All underpinned and delivered through talented and passionate people. This individual will be a role model for servant leadership and embed a culture of continuous improvement and innovation. Where learning is embraced, standardization and simplified processes championed and lean practices embedded. All with the aim of making lives easier and better for our suppliers, customers and our people alike. Core purpose of my role & what decisions I’m empowered to make. Responsible for the delivery, compliance and reporting of RS America’s Inbound/Outbound warehouse performance, to achieve our OTTP, CoS%, quality, safety and recycling goals, through having the right resources and process in place, to deliver targeted goals.

 

Reporting Structure

• This role will sit within the RS Americas Operations function and report directly to the Snr Director of Distribution & Logistics 
• The role will have direct reports of the Outbound Mnagaer, Inventory/Quality Manager, Operations BPO, the Operations Training and Development team and a dotted line the Inbound Manager, under our matrix structure. Overall headcount responsibility will range from 150-250 employees

 

Budget

• c$9m annually from control of labor spend, through performance management, effective hiring, temporary labor, overtime costs and process improvement.
• c$2.5m annually through effective pricing, management, consumption and development of warehouse supplies

RS Group Leadership Framework

Leaders in RS Group lead a culture where people are:

• Customer and supplier obsessed
• Highly engaged and ambitious
• Stripping out barriers to execution
• Creating fresh ideas and new markets
• Delivering on promises – making it happen
• Driven by outcome, with fully-aligned objectives

 

Therefore, to do that I:

Show Passion: I connect deeply with others – colleagues, customers, and suppliers

• I share my aspirations. I am transparent and honest. I act and communicate with integrity
• I collaborate with others, so together we thrive and transform our business

 

Act with Humility: I enable others to ask, ‘what if’, and do amazing things

• I listen to understand diverse views, as I don’t have all the answers
• I empower others to try new, exciting things; and challenge limiting beliefs. Sometimes we fail, but we do it together and we learn

 

Demonstrate Trust: I lead by example, align others around ambitious goals, and check in regularly

• I commit to and am accountable for two or three key priorities; and I deliver on them. I join the dots for people across matrix teams, give them ownership, and make sure we always know how we are doing  

 

Location: Fort Worth

Remote/Office Location/Hybrid: Hybrid

Employment Type: Full

 

Key deliverables for my role

Responsible for ensuring the ef