Host / Retail Sales - Dawn Manor

Responsible for greeting and seating guests; table turnover, guest arrival, guest departure and pace of the restaurant; and assisting service staff when necessary. Additional responsibilities include answering questions, suggesting/upselling products, processing payments, keeping the selling floor stocked, addressing customer complaints, and assisting in the display of merchandise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets guests in a timely and professional manner and escorts guests to tables.
• Answers incoming phone calls; takes reservations and enters into systems.
• Monitors and maintains cleanliness of dining room, foyer and restrooms; music types and sound levels; lighting; temperature; floor and side station cleanliness; and spot cleaning.
• Monitors table turnover, guest arrival, guest departure and pace of the restaurant.
• Responds to guest questions. Provides guest assistance, direction and information as needed.
• Performs basic transactions utilizing the point-of-sale system.
• Performs all duties on host checklists.

• Recommends, selects, and helps locate or obtain merchandise. Answers questions regarding merchandise.
• Computes sales prices, totals purchases, and receives and processes payments.
• Ensures the cleanliness and organization of designated work areas. 

• Complies with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, and safety.
• Completes all other duties as assigned.

MINIMUM REQUIREMENTS

• Availability to work nights and weekends as needed.
• While performing the duties of this job, the employee is regularly required to position self to move about.
• The employee frequently is required to operate and use tools and equipment; and communicate with guests, employees, and management.  
• The employee must move up to 10 pounds frequently.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   

PREFERRED SKILLS & QUALIFICATIONS

• Alcohol service certification or ability to obtain certification within 30 days of hire.

We are inspired by connections.   We build genuine, authentic relationships with our guests, our employees and our partners, and provide memorable moments, exceptional experiences and operational excellence.  Our team must exemplify our company cornerstones of “Growing Together”:

• Are you committed?
• Do you exhibit professionalism?
• Do you strive for perfection every day?
• Do you accept accountability