CQV Global Director

Are You Ready?CAI is a professional services company established in 1996 that has grown year over year to nearly 700 people worldwide. For Mission Critical and regulated industries that need to deliver critical solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard through our rigorous approach, field tested processes, and elite expertise developed over 30 years. 
Our approach is simple because our Purpose informs everything we do: •We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience. At CAI, we are committed to living our Foundational Principles, both professionally and personally:  •We act with integrity  •We serve each other  •We serve society  •We work for our future  
At CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassingexpectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards, but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity. For us, operational readiness isn’t simply a goal. It’s a way of life. Because tomorrow demands to be at the forefront of today. We do this through tireless effort, precision, efficiency and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done. 
Position Overview:The Director, CQV Center of Excellence (Commissioning, Qualification & Validation), is a global role responsible for driving business growth in Commissioning, Qualification & Validation; inclusive of equipment, facilities, computer, process and cleaning validation. This will be accomplished by client support/consulting to life sciences customers, and skills development (training development, knowledge transfer and/or coaching of agents) within each region to support service delivery and execution of market-leading strategies. This senior role requires a commitment to customer-service excellence and thought leadership of their area. The Director will work collaboratively across the organization to meet strategic priorities, to derisk project delivery through defined services, and deploy systems supporting delivery of the practice and technical knowledge within the practice. This role requires organization, systems-thinking, establishment of norms in service delivery and a focus on customers while seizing on opportunities to grow our footprint.
Key Responsibilities:1. Subject Matter Expertise & Strategic Leadership•Acts as a recognized subject matter expert (SME) in CQV across multiple sites and projects.•Provides high-level consulting on best-in-class CQV practices, including risk-based approaches and program assessments.•Supports strategic project work as a door-opener or specialized expert.•Reports directly to the CQV Global Director and serves as a knowledge resource internally and externally.
2. Client & Project Oversight•Manages client relationships across multiple sites or projects.•Participates in or leads the initiation and early stages of billable CQV projects.•Oversees internal programs with cross-functional teams, including client personnel and contractors.•Drafts and reviews CQV proposals and estimates for clients.
3. Business Development & Industry Engagement•Engages in forums, publishes articles, participates in committees, and influences guidance standards.•Builds and maintains a network of industry contacts to identify new opportunities and increase value to current clients.•Supports the proposal process and helps grow CAI's business pipeline.
4. Mentorship & Internal Development•Mentors employees and develops qualification and training materials.•Acts as an internal CQV knowledge base for teams across the globe.•Contributes to internal qualifications, knowledge sharing, and process improvements.
5. Technical Consulting Expertise•Advises on integrated commissioning and qualification strategies.•Implements QRM methodologies and assesses supplier qualifications.•Consults on facility, equipment, utility CQV methods, including automation integration.•Supports digital validation life cycle and strategies for accelerating project delivery and speed to market.
Qualifications and Experience:•BS or MS in a relevant science or engineering field, or equivalent•Seven (7) or more years in CQV SME or project manager for large CQV projects roles for life sciences.  Demonstrated success in leading your team to achieve defined goals.  •Excellent oral and written communication skills in English•Excellent skill in leading teams to perform complex tasks under pressure.•Excellent problem-solving skills•