Lead Nurse Navigator - Maternal Fetal Medicine

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position provides an opportunity for leadership development within patient navigation. The Lead RN Navigator. This position serves as a resource for other associates with responsibility for: communication, scheduling/TAP time, coaching/mentoring, orientation. Does not hire, fire, discipline, promote, demote, transfer, or appraise, but may be consulted by higher management in these areas.

Responsibilities include addressing health care disparities and barriers to care for patients, including facilitation of communication across the continuum of care, coordination of resources, education and advocacy, and coordination of care with managing physicians and the interdisciplinary team. The Lead RN Navigator participates in some aspects of clinical care. This position exists in various departments throughout the OhioHealth system of hospitals and healthcare services.

Responsibilities And Duties:

Patient Care
Communicates pertinent information and/or emergency information according to policies and procedures
Able to effectively communicate to client without judgment or coercion
Protects clients’ health information for confidentiality, authorized access for treatment, and data security.
Records and documents to electronic medical record.
Exhibiting a high degree of tact, courtesy, and poise, explains care to patient to reduce anxieties and obtain patient cooperation.
Administration/Leadership
Demonstrates effective leadership through communication with department staff, physicians, and internal/external customers. Assumes accountability for decisions and actions and maintains professional manner when faced with a difficult situation. Recognizes, assesses, acts and relays appropriate information regarding department issues.
Assists with development and oversight of internal clinic guidelines and procedures in conjunction with managers and physicians.
Oversight of Quality Control/Performance Improvement Goals and Development.
Promotes teamwork, service excellence, and patient centered care
Attend all scheduled meetings
Serve on committees at the designation of the manager.
With manager - oversees orientation and training for nursing team
Other
Is familiar with infection control, safety and emergency/disaster procedures and HIPAA as detailed in the Policies and Procedures Manual
Participates in monthly staff meetings, in-service training, and other functions where staff is needed throughout the year
Able to use and understand the computer to document and review information in and out of the counseling room

OTHER DUTIES AS ASSIGNED:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications: