Director of Digital Community Platform, OpenDor Media

Description

The Director of Digital Community Platform leads the strategy, build, and ongoing management of the Unpacked Community platform, transforming passive audiences into active learners and members.

OpenDor Media is at a point where we want not only to grow our already sizable and highly engaged Unpacked audience, but also to deepen and transform our relationship with them. Our goal is to shift from a primarily one-way content model to a two-way ecosystem of learning, conversation, and belonging. This next chapter begins with the launch of the Unpacked Community, a learning and engagement platform that reimagines how we connect with our audience, moving them from content consumers to active participants in a vibrant, values-driven community. You will build this from the ground up, designing a sustainable model anchored in Unpacked content and enriched by other talented voices across our ecosystem.

This role reports directly to the CEO, with the organizational structure evolving as the initiative scales. Over time, you will build and lead a dedicated team—beginning with a Community Coordinator and Talent Relations Manager, with curriculum and data support phased in over the first 18 months.

The impact of this role is direct and measurable, shaping the understanding of Jewish identity, Israel, and Judaism for tens of thousands of young people at a critical moment. You will have access to OpenDor Media’s existing audiences and infrastructure, including 84M+ annual video views, 5.4M podcast downloads, and 82M+ creator engagements, as well as our production and distribution capabilities to support rapid experimentation, growth, and scale.

This is a full-time remote position based in the United States.

Requirements

What You’ll Build:

Year 1 Targets:

• 25,000 engaged community members (free + paid tiers)
• 3 creators producing regular content
• Development of a strategic talent roadmap
• 3-5 foundational courses launched
• Sustainable freemium model ($10-15/month paid tier)
• Pre/post assessment framework implemented and baseline member data collected for longitudinal impact tracking

Year 3 Vision:

• 100,000 actively engaged members
• 6-8 diverse creators representing different voices and expertise areas
• Documented longitudinal impact through member studies
• Revenue level at least at the level of direct operating costs
• Visible network effects: member referrals driving meaningful portion of growth, active participation in live Q&As and discussions, and members championing content within their networks

What You’ll Do:

Community Architecture & Growth

• Design and launch community platform, selecting optimal existing infrastructure while exploring long-term custom build options
• Develop member recruitment funnels converting our millions of annual viewers and listeners into engaged community participants
• Create engagement frameworks that move people from casual consumers to active members to community advocates
• Build moderation guidelines, community norms, and engagement rituals that foster genuine belonging
• Implement cohort-based learning experiences that create shared journey and peer accountability

Creator Ecosystem Development

• Onboard and manage relationships with mission-aligned educators and thought leaders as platform "shows"
• Structure creator partnerships balancing Unpacked's master brand with individual creator voice and audience development
• Design compensation models (upfront + revenue share) that align incentives for quality and member conversion
• Coordinate with production team to provide creator infrastructure support
• Work across all ODM divisions to build cross-promotion strategy that drives recruitment to the community 

Product & Platform Strategy

• Own product roadmap for community features, learning experiences, and engagement tools
• Define and optimize conversion funnel from free to paid membership
• Work with marketing team to integrate community CTAs across all content touchpoints
• Design tiered membership model balancing mission impact (free access to core education) with revenue sustainability
• Implement data infrastructure for tracking engagement, retention, and impact

Impact Measurement & Iteration

• Establish baseline metrics and KPIs beyond basic reach metrics (engagement depth, behavior change, community health)
• Design and implement pre/post surveys measuring knowledge growth, attitude shifts, behavior changes
• Build feedback loops for continuous optimization
• Translate data into compelling impact narratives for development and organizational sta