(Senior) IT Manager - Enterprise Service Management (m/f/x)

(Senior) IT Manager - Enterprise Service Management (m/f/x) 419682 02. Open Experienced; Management IT-Jobs: Shared Services ALDI International Services SE &amp; Co. oHG, Mintarder Straße 36-40, 45481 Mülheim an der Ruhr Mintarder Straße 36-40 Mülheim an der Ruhr 45481 Germany (DE) https://jobs.cdn-aldi-sued.de/iit-img/innovation.png https://jobs.cdn-aldi-sued.de/video/.mp4 https://jobs.cdn-aldi-sued.de/video/.jpg full-time 12/23/2022 permanent contract partial mobile working within Germany IIT Kristine Hergert 10 IT-Jobs IT Manager Nordrhein-Westfalen (DE-NW) 27.09.2023 09:49 <h2>Info text</h2> <p>With more than 7,000 stores in 11 different countries, ALDI SOUTH is one of the world’s largest food retailers. It is our mission to supply our customers with high-quality food at the best possible prices. We have a clear focus, following a unique concept of simplicity, responsibility and reliability. ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH.</p> <h2>Your Job</h2> <p>What you give your best for.</p> <ul> <li>Introducing service management principles in various business units, including HR and Stores</li> <li>Comprehensively advising departments in order to ensure smooth and consistent processes and services</li> <li>Managing global projects for the digitalisation of our enterprise services </li> <li>Expanding our existing enterprise service management solution (ServiceNow)</li> <li>Managing and continuously developing your own team</li> <li>Working closely with national and international departments, as well as with external development partners</li> </ul> <h2>Your Profile</h2> <p>What you should have.</p> <ul> <li>In-depth expertise in process analysis and documentation (e.g. Six Sigma, Lean, Kaizen, BPMN or EPK)</li> <li>Experience in process automation using workflow tools</li> <li>In-depth knowledge and practical experience in designing services and developing related concepts (service design thinking, service blueprinting)</li> <li>Theoretical and practical knowledge of agile methods</li> <li>Experience in leading and developing individual employees and teams</li> <li>Very good English language skills</li> </ul> <h2>Your Benefits</h2> <p>How we value your work.</p> <ul> <li>Mobile working within Germany incl. hardware budget</li> <li>Attractive remuneration</li> <li>State-of-the-art technologies</li> <li>Future-oriented training and development</li> <li>Modular onboarding and buddy</li> <li>Health activities</li> </ul> <h2>Your Tech Stack</h2> <p>What you work with, among other things.</p> <ul> <li>M365</li> <li>ServiceNow</li> <li>SAP</li> </ul>