Senior Manager, Incident Management

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!

 

Responsibilities

• Demonstrate leadership by aligning yourself with and fully supporting company and departmental goals.
• Develop and perform trending analysis to drive continuous improvement across the fleet.
• Perform root cause analysis for incidents when requested by corporate, fleet, or plant leadership.
• Assist personnel in the performance of effective root cause investigations.
• Develop and/or implement necessary tracking tools for incidents and other issues as needed.
• Develop written documents to improve safety and operations standards as required (procedures, assessments, required reading, etc.)
• Perform and/or assist with data entry/extraction/modification in various information platforms used at power plants and in corporate roles (Intelex, Success Factors, PI, etc.).
• Identify skill or knowledge gaps among the organization’s employee population using a systematic approach to training methodology
• Develop a strong working relationship, through regular communication, with the line Managers and line Leadership teams.
• Participate in regular staff calls – attend and provide clear, concise updates. If you cannot attend, have a colleague report for you and get information on what occurred in the meeting from that colleague.
• Assist with procedure reviews and give guidance for improvement.
• Ability to periodically travel to NRG sites including corporate buildings, power plants, and job sites

 

Working Conditions:

• Work overtime and non-standard working hours as directed
• Ability to travel 70% of the time
• Possess a valid Driver's License at all times
• Requires wearing personal protective safety equipment

 

 

Minimum Requirements:

• 10 years of energy industry experience or a combination of industry, corporate, and educational background equating to 10 years of energy industry experience
• Experience using a personal computer and standard business software
• Technical and communication skills to solve problems and communicate issue resolutions

 

Preferred Qualifications:

• Bachelor’s Degree in Engineering, Safety, Business, or a related field preferred
• Uses and maintains technical and professional knowledge, shares that knowledge with others, and recognizes/applies new technology in a cost-effective manner
• Works independently and as a team member to accomplish self and teamwork goals and requirements

 

Knowledge/Skills

• Demonstrated ability to operate effectively in a team environment – as a team member or leader
• Ability to effectively communicate (written and verbal) at all levels of the organization
• Ability to effectively make