Outlets & Small Meetings Sales Manager - Hotel Washinngton

Schulte Hospitality Group is seeking a dynamic, service-oriented Outlets & Small Meetings Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

 

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

 

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

 

 

JOB DUTIES AND RESPONSIBILITIES  

Sales and Business Development: 

• With direct sales efforts, identify and solicit new accounts for small meetings and events to establish client base of corporate groups, associations, and local organizations 

• Develop and implement sales strategies to increase bookings for the hotel's dining outlets and meeting spaces.​ 

• Conduct proactive sales calls, site inspections, and attend networking events to generate leads, build client relationships and drive customer loyalty with existing accounts.​  

• Conduct tours of the hotel, outlets, and banquet facilities.  

• Negotiate contracts with food and beverage, function space, and rental rates that meet or exceed hotel revenue goals and customer satisfaction. 

• Provide prompt and accurate responses to all client requests for proposals and information  

• Consistently meet or exceed sales goals including predetermined revenue and sales activity.  

• Perform various other duties as assigned to meet business objectives.   

Event Coordination: 

• Collaborate with clients to plan, detail and execute small meetings and events, ensuring all requirements are met.​ 

• Work closely with the culinary and operations teams to deliver seamless event experiences.​ 

• Coordinate with customers on due dates for BEOs, contracts, etc. to ensure that all deadlines are met.   

• Work all client-related special events.   

Market Analysis and Reporting: 

• Monitor market trends and competitor activities to identify opportunities for growth.​ 

• Prepare regular sales reports and forecasts for management review. 

• Responsible for learning the hotel and outlets brand and strategy  

 

EDUCATION AND EXPERIENCE 

• Minimum of High School education, post-high school education preferred  

• Previous experience in hotel sales or event coordination, preferably within the hospitality industry.​ 

 

KNOWLEDGE, SKILLS AND ABILITIES 

• Detail-oriented with excellent organizational skills.​ 

• Always maintains a professional image through appearance and dress  

• Ability to work collaboratively with hotel service team in providing exceptional customer service  

• Clear, concise written and verbal communication skills  

• Strong negotiation skills and demonstrate ability to achieve sales goals  

• Proactive sales approach; assertive and fast paced, driven to succeed  

• Excellent time management skills  

• Must have flexible work hours that may include evenings, weekends, and holidays. This r