Hotel: 

Charleston Embassy Suites

300 Court Street

Charleston, WV 25301

Restaurant Shift Leader

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Primary Purpose: The primary purpose of the Restaurant Shift Leader is to provide guests with an excellent restaurant experience.

Job Description:

Profile:

• Telecommute: No

• Bonus Eligible: No

• Direct Reports: No

• Reports To: Executive Chef, Banquet Manager, or All Purpose Manager

• Equipment: Uniform

• Compensation: Hourly paid position

Work Performed: The Restaurant Shift Leader will be tasked with the following duties, responsibilities, and assignments:

• Supervise, direct, schedule, and train food and beverage associates

• Exceed guest expectations throughout their restaurant and hotel experience

• Work quickly and independently to resolve operational and/or guest concerns, ensuring follow-through with appropriate manager(s)

• Ensure all opening and closing side work is completed accurately on a daily basis

• Assist Restaurant Associates as well as Bar associates with their job duties as necessary

• Observe Health Department guidelines for food handling and sanitation to prevent cross-contamination, keeping compartment sinks, side boards, and refrigerators clean and sanitized

• Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management

• Any and all other work as required to complete the primary purpose of the position

Qualifications:

Required Prior Experience:

• Two (2) years of prior server experience

• At least one year of lead and/or supervisory experience

Preferred Education:

• High school diploma or equivalent

Required Licenses/Certification:

• Food Safety Training certified or become certified within the first 60 days of employment

• Alcohol Awareness certified or become certified within the first 60 days of employment

Physical:

• Able to lift 50lbs occasionally

• Able to bend and squat repeatedly

• Able to walk and stand for the duration of the scheduled shift

Other:

• Meet state minimum age requirement to serve alcoholic beverages

• Ability to read and comprehend instructions, both written and oral

• Flexible to work day shifts, early mornings, evenings, nights, weekends, and holidays

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not