HVAC Project Coordinator

Location Mineola, NY

Pay: $50K-$70K DOE + Excellent benefits

Type: Full time permanent employment

Responsibilities and Duties:

• Assist with incoming phone calls, service requests, and general customer inquiries
• Communicate with colleagues including preparing and modifying documents, creating reports, Purchase Orders, etc.
• Assist the Project Manager in all aspects.
• Scheduling: develops a plan for what is to be done, what resources are required and when; coordinates with field staff, clients, and subcontractors to meet timetables for completion of work.
• Change order management: Ensures that new information and/or additional scope of work is communicated with the client and a formal change order is submitted and approved0
• Invoicing: Review completed scope summaries submitted from the field to ensure accuracy and scope completion. Submit a completed invoice to the Operations Manager for processing.

Requirements:

• Basic understanding of HVAC plumbing and mechanical systems and terminology to effectively communicate with technicians and customers.
• Organization Skills: Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with customers, technicians, and other team members.
• Problem-Solving: Ability to think quickly and creatively to resolve scheduling conflicts, address customer concerns, and troubleshoot technical issues.
• Computer Skills: Proficiency in using scheduling software, Salesforce, and Microsoft Office Suite.
• Customer Focus: Commitment to providing exceptional customer service and ensuring customer satisfaction with every interaction.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs and service demands.
• Must have experience with Microsoft Projects and Excel.

Benefits: 

• Medical
• Dental
• Vision 
• 401K
• Vacation / PTO 
• Excellent advancement Opportunities! 

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