Denials Management Account Assistant

Overview

Department: Patient Accounting

Schedule: Full Time, 40 Hours

Facility: Central Maine Medical Center

Location: 29 Lowell Street, Lewiston, Maine, 04240

 

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

 

Responsibilities

The Denials Management Account Assistant is responsible for performing various administrative and clerical duties to support the Denials Management Department. The DM Account Assistant will receive completed appeals received from DM Analysts and Specialist, prepare appeal packets by printing required medical records and other materials as instructed, mail completed packets to correct addresses. In addition the assistant will complete timely phone and online follow up contact with payers to verify receipt of appeal and noting account with mailing and follow up information in accordance with department protocols. Other Clerical functions as needed.

Qualifications

1.     Ability to multi-task, prioritize needs to meet required timelines

2.     Previous office experience required

3.     Effective written and verbal communication skills

4.     Basic computer, Xerox, fax, scanning knowledge required

5.     High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

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Pay Transparency

Central Maine Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $22.00 to $27.51 per hour. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. 

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/ 

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf