Business Analyst

MSIG North America continues to grow! 

Summary/Job Purpose: 

The Business Analyst is responsible for understanding, analyzing, and documenting business needs and translating needs into user stories, ensuring clarity of requirements.  The Business analyst works closely with the Product Owner and plays a critical role as a liaison between IT developers and the business, and mentors the business toward best practices in system utility.  The Business Analyst documents business, functional and non-functional requirements ensuring tractability into test strategies and plans and supports the business users during testing and implementation. 

Essential Functions: 

Percentage of Time: 

Elicit and Document Requirements 40% 

• Collaborate with stakeholders and Product Owners to gather detailed business requirements, ensuring a comprehensive understanding of project objectives and goals 

• Translate business needs into clear, concise user stories and functional specifications, incorporating acceptance criteria and maintaining proper documentation 

• Conduct thorough analyses of business process and workflows to identify gaps, inefficiencies and opportunities for improvement, facilitating informed decision-making. 

• Reviews, analyzes, and evaluates business processes, systems and user requirements. 

User Story Development and Management 30% 

• Develop and refine user stories and acceptance criteria, ensuring they are clear, actionable, and aligned with business objectives. 

• Continuously update and prioritize the product backlog in collaboration with the Product Owner, ensuring that it reflects current business priorities and project status.  

• Facilitate backlog refinement sessions with the development team to ensure a shared understanding of user stories and readiness for upcoming sprints. 

Facilitation and Communication 20% 

• Act as a key liaison between the Product Owner, development team, and other stakeholders, ensuring effective communication and alignment on project goals and priorities.  

• Communicate complex concepts and requirements clearly to both technical and non-technical audiences, ensuring all team members understand project objectives and deliverables. 

• Address and resolve any issues or conflicts that arise during the project, promoting a collaborati