Maintenance Field Supervisor (Fort Wainwright)

WinnCompanies is searching for a Maintenance Field Supervisor to join our military housing team at Fort Wainwright, AK.
In this role, you will assist with the overall operation of the maintenance service call function and preventive maintenance program. You will perform the oversight of maintenance staff members, and you will be responsible for ensuring the team members in the field complete service request work in accordance with time and quality expectations.
Please note that this is a working supervisory position and you must have some residential maintenance experience. Additionally, this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Responsibilities

• Maintain a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators to facilitate the service requirements for the location assigned.
• Adjust technicians' schedules as needed to complete all work requests in a timely manner.
• Assist in the coordination of technician training, truck stock inventories, vacation planning, and company meetings.
• Responsible for duties of Maintenance Technicians, Service Order Coordinators, and other Field Supervisors in their absence or as required.
• Perform Quality Control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met.
• Investigate and resolve resident complaints and resolve when possible. Coordinate subcontractor work and schedule specialty work to be performed outside of the normal appointment system.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to provide basic tools and equipment necessary to perform daily duties.
• Experience with computer systems, particularly Microsoft Office.
• Excellent organizational and administrative skills.
• Ability to comprehend and converse in English to communicate effectively with stakeholders.
• Ability to multi-task in a fast-paced residential maintenance environment.
• Ability to work with a diverse group of people and personalities.
• This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Preferred Qualifications

• Vocational or technical training.
• Carpentry, painting, plumbing, electrical, HVAC, or appliance certifications.
• Experience with Yardi property management software.

Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we