Lead Business Owner

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Professional 306

Pay Range: $60,300.00 - $90,500.00

Job Description

Essential Functions and Responsibilities:

• Creates and maintains a record of all things that need to be done within assigned projects for a product or process that supports student demonstration of competency.
• Has subject matter knowledge, experience and skills related to the Evaluation Department initiatives such as Faculty, Registrar, Transcript Evaluation, Evaluation Experience and Support, Administration.
• Works autonomously to accomplish assigned objectives through development of assigned products or processes of the department. Exercising considerable independent judgment and creativity in determining how to achieve results within defined policies and procedures.
• Establishes project plans, schedules, and priorities in support of pre-determined goals to accomplish objectives of the department.
• Determines how best to utilize available resources and seeks out partnerships with colleagues in consultation with direct manager.
• Applies knowledge to contribute to development of operational practices.
• Provides analysis of complex situations and data with a focus on evaluating and solving for a variety of factors.
• Understands policies and procedures of WGU and the Evaluation department and applies them with appropriate judgment.
• Develops creative solutions to solve issues with assigned products or processes, with an eye toward continued innovation.
• Continuously engage the user and stakeholders for assigned projects to ensure the right product or process is delivered and/or supported.
• Influences the university and team vision and direction, as appropriate.
• Contributions directly impact the Department’s objectives.
• Conduct work that is critical to the student experience and success through initiatives focused on faculty, registrar, transcript evaluation, evaluation experience and support, or administration policies and procedures.
• Work and/or decisions consider the Department’s budget and careful stewardship of student tuition dollars.
• Prioritizes and sequences all things that need to be done within assigned projects or areas of support.
• Act as the voice of the team assigned to products or processes, both internally and external to the department.
• Frequently interacts with individual contributors and other functional managers.
• Often leads a cooperative effort among project team members to enhance processes and student success.
• Navigate evolving deadlines and project needs to support student success.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Knowledge in value stream mapping, strong analytical and problem-solving skills with attention and focus on detail.
• Working knowledge of evaluation support processes (Training, Appeals, Professional Communication etc.)
• Understanding of project management and/or change management initiatives.
• Working knowledge of online assessment practices
• Basic understanding of Web/Mobile technologies
• Familiar with market forces/current trends impacting online education.
• Ability to inform analytics team on additional needs

Competencies: 

Organizational Impact:

• Responsible for implementing initiatives and projects established by university or department leadersh