Clinical Team Supervisor

Who We Are  

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.  

Who We Serve  

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.   

What We Offer 

• Pay Range: $79,104 - $85,645.86 year. Compensation may vary based on skills, experience, education, and location.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

POSITION SUMMARY:

The Clinical Team Supervisor coordinates and supervises therapists, case managers and/or other clinical services staff as assigned by the Program Director.  Ensures staff provides mental health services including psycho-diagnostic assessment, group and family therapy services. 
Coordinates cases with the Department of Mental Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures that all supervisees provide an array of quality services to assist consumers in reaching their optimum level of functioning and improved quality of life.
• Provides supervision of clinical hours for staff pursuing licensure.
• Ensures staff includes a consumer and family-centered approach to services in all treatment activities.
• Ensures that all client assessments and treatment or case management service plans address impairments and strengths and are consistent with the consumer’s diagnosis.
• Ensures that consumers receive access to timely services including crisis intervention.
• Participates in the recruitment, selection, hiring and training of program staff.
• Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
• Participates in the development of program policies and procedures.
• Performs two chart reviews per staff per quarter consistent with Agency’s and Division’s requirements.
• Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
• Ensures program productivity standards are met through ongoing supervision addressing barriers as they arise.
• Attends all Agency meetings and in-service trainings as required.
• Collaborates and consults with community partners to ensure consumers’ needs are met.
• Provides after-hours on-call crisis response/consultation.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
• Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served.
• Attends and participates in staff meetings to provide input towards program development and staff training. 
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
• Reports to work on time and maintains reliable and regular attendance.

• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned.

For positions that perform clinical services: 

• Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate.
• Considers substance abuse and/or co-occurring disorders in treatment plans.
• Completes Service and Coordination Plans, progress notes, and other DMH required documentation in a timely manner and me