Branch Manager

Pediatric Home Service is a leader in home health care, we are committed to taking care of the child! PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987. We are looking for an experienced leader in home health care who will be responsible for the overall direction of all customer-facing departments.

• Position: Branch Manager
• Location: Shawnee, KS
• Hours: Monday-Friday, 8a-5p
• Qualifications:
  • Bachelor's degree from four-year college or university;
  • 5-7 years of home health/DME industry required
  • 2-3 years of management/operations.
  • Respiratory Therapist preferred

THE ROLE:

The Branch Manager oversees all customer-facing and operational activities to ensure high-quality patient care and effective team performance. This includes managing staff hiring, training, and development; coordinating patient services; and resolving issues with patients, families, and internal teams. The role involves preparing reports, budgets, and improvement plans, collaborating with leadership on strategic goals, and maintaining compliance with professional standards. Additionally, the manager negotiates with vendors, manages facility needs, and implements workflows and training programs to support continuous improvement in pediatric home health and DME services.

• Oversees branch activities to ensure patient needs are met in accordance with physician orders, company policies and procedures and professional standards of home-based
• Responsible for the overall direction of all customer-facing and customer-enabling branch employees
• Conducts one to one meetings with direct reports on a regular basis and participates in the hiring and termination process as needed
• Confers with leadership to review achievements and discuss required changes in goals or objectives resulting from current status and conditions
• Creates monthly reports for location(s), including patient care services
• Works with patients, families and internal departments to address and resolve concerns and issues as needed
• Negotiates with vendors/manufacturers/suppliers to select best vendors for facility; including but not limited to maintenance, cleaning, utilities, security, etc.
• Designs workflows and procedures.
• Confers with managers and staff concerning problems of patient care or policies and assists in analyzing problems and formulating solutions.
• Evaluates the education and training needs of personnel and directs development and implementation of in-service programs through subordinate staff.
• Develops and promotes cooperative working relationships with other provider agencies
• Develops and deliv