Quality Systems Specialist

Quality Systems Specialist

Company:

The Boeing Company

Boeing Commercial Airplanes (BCA) is currently seeking a Quality Systems Specialist to join the Repair Station Administration (RSA) team located in Tukwila, WA.

Evaluate the design and lead the continuous improvement of the Safety Management System (SMS) for a large FAA Part 145 certificated repair station performing aircraft‑level maintenance/modifications and component maintenance.

Serve as the primary SMS interface with FAA, National Aviation Authorities (NAA), customers, and internal repair station stakeholders and leaders; integrate SMS across Quality, Operations, Engineering, and Training to ensure effective safety risk controls and regulatory compliance.

Position Responsibilities:

• Develop, maintain, and drive the repair station SMS manual, safety policy, procedures, and supporting documentation consistent with FAA, NAA and ICAO guidance. Maintain alignment with the Boeing Enterprise SMS program

• Oversee hazard identification via safety reporting and both reactive and proactive risk assessments

• Manage incident/occurrence investigations and Root Cause Corrective Action (RCCA) processes; ensure timely corrective action implementation, verification, and closure

• Define, monitor, and report Safety Performance Indicators (SPIs) and dashboards to senior leadership; translate safety data into prioritized mitigation plans

• Coordinate internal safety assurance audits and serve as primary contact for FAA and NAA surveillance, customer audits, and third‑party assessments

• Integrate SMS into change management processes including initiation of new repair station capabilities, additional fixed locations, and satellite repair station locations; ensure risk decision-making criteria is embedded in operational decisions

• Design and deliver SMS, human factors, and investigation training programs for technicians, engineers, and repair station leadership

• Mentor and lead the repair station SMS key safety personnel; collaborate cross‑functionally with repair station Quality, Operations, Engineering, and other organizations to embed a positive safety culture

• Maintain relationships with FAA and NAA principal maintenance inspectors, major customers, and industry safety forums; represent the company in regulatory and customer meetings

Basic Qualifications:

• 10+ years of experience in aviation safety

• 5+ years of experience working with Safety Management Systems

• 5+ years of experience in hazard identification, risk assessments, and mitigation plans

• 5+ years of experience with aircraft maintenance programs and practices

• 3+ years of experience with safety data analysis tools and techniques

• Experience working under FAA 14 CFR Part 145 Repair Station Regulations

• Meet FAA 14 CFR Part 145 regulatory requirements

• Ability to lead through influence

• Excellent oral and written communication skills

Preferred Qualifications

• Bachelor, Master or Doctorate degree from an accredited course of study

• Currently hold an FAA Airframe & Powerplant (A&P) license or you are currently enrolled full-time or part-time in an A&P certificate program

• Formal SMS implementation training and industry recognized SMS credentials

• Certifications in incident investigation/ Root Cause Corrective Action (e.g., Boeing Problem Solving Model; Maintenance Error Decision Aid), human factors (HFACS) and Lead Auditor training for AS9001/AS9110

• Advanced certifications such as Six Sigma (Green/Black Belt)

• Experience with international regulatory requirements (EASA or other aviation regulatory authorities) and working with global customers

• Prior experience managing distributed operations or multiple locations with remote oversight

Conflict of Interest:

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

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