Medical Assistant Site Supervisor

Description

Community Health Centers of America (CHCA) is a leading non-profit organization committed to providing accessible, comprehensive, and high-quality healthcare services to underserved communities. With a network of clinics spanning from Sacramento to Bakersfield, CHCA is dedicated to promoting health equity and improving outcomes for all patients. For more information about Community Health Centers of America, please visit CHCA's website CHCAHealth.org.

We are seeking an experienced full time Medical Assistant Site Supervisor for our community health clinic in Livingston. This individual should be a high-energy and knowledgeable clinic professional with strong interpersonal skills and demonstrated results in clinic management and team development. Our culture is important to our success, and we are looking for a special individual who will contribute to our core values of excellent patient care in a warm, respectful, and professional environment.

Key Responsibilities:

• Provide supervision to clinical team of Medical Assistants, including work assignment, training and development, and performance management.
• Track and report clinic metrics and performance.
• Implement programs to improve performance.
• Build positive relations with site providers. Ensure providers have needed support to optimize patient care.
• Ensure compliance with quality and safety requirements.
• Address patient grievances and report these to management.
• Coordinate regular inventory, vaccination management program, and other clinic operation needs.
• Deescalate and resolve conflict in the clinic.
• Fully trained to cover for absent staff, as needed.

Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care.

Current clinic hours (subject to change as we grow):

M, T, Th & F 8:00 am - 5:00 pm

W 9:00 am - 6:00 pm

Sat 8:00 am - 12:00 pm (rotational coverage)

Benefits:

• Medical, dental, vision, life & optional insurance
• Vacation, holiday and sick paid time off
• 401(k) & match
• EAP

Requirements

Qualifications:

• 1+ years supervisory experience in a clinic setting
• 4+ years medical assistant experience in a family practice clinic setting
• Medical Assistant certification
• Current Basic Life Support (BLS) certification
• Strong organizational and communication skills
• Ability to excel in a fast-paced environment
• Fluent bilingual Spanish preferred
• College preferred, high school diploma or equivalent required