Senior Field Investigator

We have an exciting opportunity to join the SIU team as a Senior Field Investigator! As a Senior Field Investigator, you will conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, referring and coordinating investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

MUST BE LOCATED IN SACRAMENTO, CA

• Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
• Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
• Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles
• Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
• Must be able to communicate in a professional manner in person, via telephone and written correspondence/email
• Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
• Must be able to maintain a professional attitude and appearance at all times
• Speaks with internal and external customers in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
• Must be able to handle heavy claim volume and stressful situations
• Must be able to learn and apply large amount of technical and procedural information

WORKING CONDITIONS:

• Must utilize personal protective equipment as necessary
• Must be willing to work in indoor and outdoor environments, inclement weather, in dim or bright light and subject to adverse weather conditions and noise
• The duties of this position are generally performed in the field, in an auto repair environment or at a business location under minimum supervision

EQUIPMENT AND VEHICLES (WHEN ASSIGNED):

• Must have and maintain an acceptable driving record according to company policy and a valid state driver's license
• Must be able to drive the assigned vehicle for extended periods of time as needed
• Must be able to utilize laptops, Microsoft Office, web-based applications, cameras, hands-free cellular devices, and calculators
• Must be able to perform duties in an automobile used as a mobile workstation

 

Annual Salary

$33.75 - $52.61

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential