Bilingual Analyst, Case Management (Field - Must reside in Miami Dade County, FL)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday ­Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration. Case Management Coordinators will determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports.

• Candidates must be located in Miami Dade County, FL (Zip Codes: 33147, 33142)
• Willing and able to travel 50-75% of their time to meet members face to face in Miami Dade county and surrounding areas in FL.
• Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours

Required Qualifications

• Candidates must be located in Miami Dade County, FL (Zip Codes: 33147, 33142)
• Bi-lingual, English and Spanish
• Willing and able to travel 50-75% of their time to meet members face to face in Miami Dade county and surrounding areas in FL
• 1 + year of experience in behavioral health or a long-term care setting
• Computer proficiency in Microsoft Word, Excel, and Outlook

Preferred Qualifications

• Ability to multitask, prioritize and eff