Director, Product Marketing

Job Title

Director, Product Marketing

Amadeus Cytric, a dynamic and rapidly growing unit within Amadeus, is committed to revolutionizing travel and expense management. With over 900 professionals globally, we blend the agility and innovation of a startup with the scale and strength of Amadeus, the global leader in travel technology. Our vision is to create the smartest, most connected, and sustainable corporate travel ecosystem, providing a seamless and intuitive travel experience for businesses and their employees.

Summary of the role:

 We are seeking a strategic Director, Product Marketing NORAM to serve as the voice of the North American corporate travel market within Amadeus Cytric's Customer Lifecycle organization. This customer-facing role combines deep market intelligence, product advocacy, and cross-functional collaboration to drive growth and innovation specifically tailored to North American market needs. The successful candidate will bridge the gap between our global product development teams and the unique requirements of North American customers, partners, and Travel Management Companies (TMCs). This role reports to the Chief Commercial Officer

In this role you will:

  

Market Intelligence & Customer Advocacy

• Serve as the primary market listener for North America, conducting regular engagement with large enterprise customers, prospects, and TMC partners to identify market requirements and product gaps

• Frame market challenges and systematically organize insights to influence global product organization priorities and secure ongoing investment in North American market development

• Act as the voice and advocate for Cytric within the managed travel community, elevating brand awareness and market presence

Product Strategy & Roadmap Development

• Develop North America-specific product roadmap aligned with regional business metrics including engagement, conversion, retention, and revenue

• Collaborate closely with global Product Lifecycle Management teams to ensure North American market needs are integrated into global product strategy

• Leverage AI capabilities to reduce customer time-to-value and drive product innovation

• Support Amadeus Universal Distribution integration within Cytric offerings and contribute to long-term content vision

Go-to-Market Excellence

• Create cohesive customer experience by aligning Cytric positioning with broader Amadeus GDS value proposition

• Develop market-specific content, documentation, and training materials to support TMC commercial advancement and implementation success

• Simplify training programs and workstreams for Americas market

• Drive competitive differentiation and amplify Amadeus Cytric's advantages in the marketplace

Cross-Functional Partnership

• Work tactically within budget constraints while maximizing market impact

• Partner with sales teams to support customer opportunities and drive revenue growth

• Collaborate with global teams to ensure seamless execution of marketing initiatives

• Support revenue optimization through data-driven insights and market analysis

About the ideal candidate:

Industry Expertise

• Understanding of the corporate travel ecosystem, including TMC operations, enterprise travel programs, and booking platforms

• Proven experience in product marketing within the travel technology or adjacent B2B SaaS markets required

• Knowledge of travel distribution systems and GDS technologies preferred

Professional Experience

• 10+ years in product marketing in a leadership role, with demonstrated success in customer-facing roles. This is an individual cobtributor leadership role.

• Global business acumen with specific experience working within European-based organizations

• Track record of influencing product roadmaps and driving market-specific initiatives

• Experience leveraging AI and emerging technologies to enhance customer value

Core Competencies

• Exceptional ability to listen to market needs and translate insights into actionable product requirements

• Strong cross-functional collaboration skills with ability to influence without direct authority

• Data-driven approach to marketing strategy and performance optimization

• Excellent communication and presentation skills for engaging with customers, partners, and internal stakeholders

• Proven ability to work strategically while executing tactical