Business Consulting – Senior Specialist, Digital Solutions and Governance

Job Description

Our Company is a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products. 

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

The vision for the Global Workplace and Enterprise Services organization based in Pennsylvania is to improve patient’s lives by providing world-class facility services & solutions that enable innovative research, medicines, & vaccines.  Our Company's Production Systems is an integrated production system for how we design, manage, and continuously improve our operations and supporting business processes, enabled through the development of our people.

Under the supervision of the Director – Process Excellence & Strategy Operations, this position will be responsible for driving improvement in the operating systems, management systems, and mindsets, behaviors and capabilities of Pennsylvania Global Workplace and Enterprise Services.

Responsibilities include but are not limited to:

• Identify, prioritize, and champion digital solutions to improve process efficiency, reduce process variability, and eliminate waste.

• Develop realization metrics, track realization, report realization, and ensure execution of project/program is delivering business realization goals.

• Communicate and upskill both technical and non-technical stakeholders, explaining complex data in a clear and concise manner.

• Lead and work with department stakeholders and outside vendors to develop a digital program and upskill users on new processes.

• Author operating procedures, business flow summaries, and job aides to standardize digital solutions governance program.

• Work with leadership to gain the appropriate level of sponsorship to bring business requirements and improvements into digital solutions that are governed, documented, and have a plan life cycle.

• Manage relationships with key clients/customers and work with IT, our Research & Development Division, and our Manufacturing Division representatives to develop and support strategic initiatives

Education:

• Bachelor's degree in computer science, Math, or Engineering and relevant industry experience

Required Experience and Skills:

• A minimum of 3 years of Lean program management working experience

• Fluency in Microsoft 365 solutions, specifically Power platform.

• Experience in Business Intelligence (BI) technologies and database management systems

• Strong Communication and relationship building skills to fit with leadership team and support staff

• Energetic self-starter with demonstrated ability to thrive and lead in a complex and ambiguous environment of a global matrixed organization

• Experience in finding learning solutions – content, programs, facilitators, etc.

• Technical problem-solving abilities.

Preferred Experience and Skills:

• Lean Six Sigma certifications; e.g. Greenbelt

• Knowledge of SQL and relational databases

• Experience in running workshops to align people, improve processes and define technology solutions.

• Preferred experience within a biopharmaceutical laboratory / facilities environment

• Experience in developing SDLC requirements

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reache