Deputy Chief Program Officer, Program Development

Salary: $170,000.00 - $180,000.00 per year / exempt

WHO ARE WE?

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices throughout California, currently have almost 400 staff members, and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.

WHAT IS A DEPUTY CHIEF PROGRAM OFFICER, PROGRAM DEVELOPMENT?

Brilliant Corners is seeking a highly motivated and visionary Deputy Chief Program Officer of Program Development to co-lead our state-wide Housing Services Department. In this crucial role, you will lead our efforts in standardizing and enhancing program delivery across our extensive state-wide footprint, with a particular focus on five key areas: Client Experience, Staff Experience, Program Policy, Program Evaluation, and Quality Assurance.

You’ll lead a diverse team spread across the state, driving improvements in these vital domains. Your influence will extend to managing and growing the support staff under your purview, which includes designing new roles and welcoming new leadership to ensure the sustainability of your initiatives.

Collaboration will be a cornerstone of your role, and you will work closely with your counterpart, the Deputy Chief Program Officer of Program Operations. Together, you will engage in strategic work planning and vision-setting for the Department, jointly determining its priorities and direction.

An essential aspect of your work will involve bridging gaps between different regions within our organization. Your goal will be to shift from a fragmented regional approach to a more cohesive, statewide strategy.

All your efforts will be closely aligned with the integration of a racial equity framework, consistent with Brilliant Corners' ongoing commitment to Diversity, Inclusion, Equity, and Belonging (DEIB) initiatives. Your role will play an integral part in advancing these principles as we continue to make strides toward a more equitable and inclusive organization.

Requirements

Responsibilities

• Client Experience: Lead efforts to enhance the experience of our clients across the state, ensuring their needs and goals are at the forefront of program design and implementation.
• Staff Experience: Create an environment where our dedicated staff can thrive, implementing strategies that support professional growth, job satisfaction, wellness and retention.
• Program Policy: Develop and streamline program policies, ensuring they align with best practices, regulatory requirements, and Brilliant Corners' mission.
• Program Evaluation: Implement rigorous evaluation processes to measure program effectiveness and equitable outcomes, identifying areas for improvement and implementing necessary changes.
• Quality Assurance: Oversee quality assurance initiatives, maintaining the highest standards of service delivery and compliance with contractual obligations.

WHAT ARE WE LOOKING FOR?

Mindsets

You’re a recognized leader. Your track record shows that you can manage a team effectively. You act with confidence and integrity with an eye towards solutions. You are energized as much by the success of your team as your own personal success.

You bring your “A” game to work.You inspire a culture of excellence and take pride in doing “whatever it takes” for our clients, staff and partners. You see opportunities for improvement wherever you look, and know how to get buy-in from others to make it real.

You see equity as “the” work. You understand that working on housing means working on racial equity. You know that the work happens at all levels—personal, programmatic, organizational, and system —and you’re committed to transformational change.

You’re a system thinker who puts people at the center. You know how to take proven solutions to scale without feeling bureaucratic.

You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibiliti