General Manager - Aggregates

ABOUT THE ROLE
Drives strategy execution by overseeing and managing all operations and sales within a defined market.  The specific areas of focus include, but are not limited to, employee productivity, operational efficiency, customer service levels, employee retention and employee satisfaction by maintaining a positive working environment.  Translates customer requirements into state-of-the-art production strategies and processes resulting in cost-effective processing and profitable manufacture of company products.  Develops operations-related plans, budgets, and policies and procedures.  Supervises employees, monitors activities and satisfies reporting requirements in accordance to the Company’s policies.

 

WHAT YOU'LL BE DOING

• Partners with Region Management and support functions on the development of overall objectives and long-range goals for the region. Translates and cascades objectives to measurable goals applicable for area of responsibility and is ultimately accountable for the successful execution of all approved strategies.
• Ensures operations and sales achieve business objectives by providing direction and oversight to managers.
• Takes the lead role in communicating and demonstrating company vision, values and strategies to managers, business partners and the community.    
• Supports the Region in achieving overall P&L targets by identifying opportunities for improvement as well as collaborating across the region to leverage resources, etc.
• Oversees and directs preparation of operating budgets.
• Conducts operations reviews to assess all cost drivers that impact financials. Monitors and controls operational volumes, capacity, material use, inventory data, etc.
• Reviews financial statements, operations and cost reports, and other key performance indicators to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Assesses market opportunities and develops annual business plans in terms of order volume and expense budgets.
• Responsible for establishing sales goals and quotas.
• Develops appropriate market expectations and quotas for sales and marketing functions.
• Ensures the execution of sales strategies to develop new opportunities, increase market share and promote profitable sales growth.
• Responsible for ensuring positive relations with customers, suppliers, community and government interest groups. Interacts and resolves any escalated issues at the highest level in customer/supplier organisations. Builds positive and productive working relationships with customer base to ensure customer needs are satisfied.
• Creates and enforces a culture of safety and environmental stewardship.
• Responsible for maintaining safe working environments and ensuring compliance with local, state and federal safety regulations; coordinate closely with local Safety Manager.
• Assure adherence to applicable legislation and regulations, including permit and environmental conditions; coordinate with local Environmental Manager.
• Develops staffing plans and establishes work plans and schedules on projects.
• Responsible for personnel management including recruitment, supervision, disciplinary actions, performance appraisals and terminations.
• Prioritises staff workloads in order to meet product needs/objectives in all areas.  Develops and trains staff to ensure high skill levels. Partners with Human Resources on employee development and succession planning initiatives.
• Delivers strategic leadership and management practices to the organisation in support of company business strategy. Ensures continual process improvement.  
• Ensures quality through evaluation of the production process, material inputs and outputs. Partners with support functions to ensure that highest quality product is being delivered.
• Provides excellent customer service to stakeholder groups by addressing issues, questions or concerns in a timely manner. Exceeds customers’ expectations of services.
• Responds to and maintains positive employer-employee relationships that contribute to satisfactory productivity, motivation and morale. Prevents and resolves problems involving individuals which arise out of or affect work situations.
• Motivates employees and builds effective teams.
• Responsible for the attainment of revenue and profit goals for the area. Ensures adherence to budget and optimises processes to achieve greater operational effectiveness.
• Contributes to departmental cost control.
• Monitors operational effectiveness through analysis of Key Performance Indicators.

 

WHAT WE ARE LOOKING FOR
Education:  Bachelor's Degree
Preferred field of study:  Operations Management, Business, Civil Engineering or o