Sr. Commercial Process Specialist
CorningAbout the role
Requisition Number: 71440
The company built on breakthroughs.
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Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.
Role Purpose
The Senior Commercial Process Specialist plays a pivotal role in driving cross-functional commercial process excellence throughout the organization. By architecting, improving, and sustaining enterprise-level commercial processes, data flows, and governance frameworks, the specialist ensures that business operations remain efficient and aligned with organizational goals.
This position is responsible for leading medium-to-large scale initiatives, setting and maintaining standards for process design, implementation, and controls. Through strong influence and collaboration, the specialist engages senior stakeholders across multiple functions, including Commercial, PLM, Finance, Customer Operations, IT, and Deal Desk, to foster alignment and adoption of best practices.
Serving as a power user of commercial systems such as SAP, Vendavo, and Hybris, the specialist not only delivers robust solutions but also mentors and guides other specialists. Their expertise ensures that all process improvements and system solutions are both scalable and sustainable, supporting ongoing business growth and operational excellence.
Key Responsibilities
- Translate commercial strategy into capability and process roadmaps, establishing compliance and robust controls.
- Own process mapping standards and develop relevant metrics for commercial initiatives.
- Workstream lead for large complex projects from initial problem framing, through designing, testing, and implementation.
- Create change management plans for successful project delivery.
- Define commercial data standards and implement quality controls to ensure data integrity.
- Shape system requirements.
- Develop and execute plans for new processes and systems.
- Create communication strategies and deliver training programs.
Experiences/Education - Required
- Bachelor’s degree in business, Engineering, Supply Chain, or related field.
- 7+ years in commercial operations, PLM, pricing, process excellence, or ERP/CRM enablement roles.
- Exceptional influence and communication skills with ability to engage senior stakeholders.
- Extensive hands-on experience with SAP, Vendavo, Hybris, or EBS methodologies, including system configuration, developing functional specifications, and end-to-end commercial workflows.
- Proven ability to perform effectively under pressure, consistently delivering results in fast-paced and high-stakes environments.
- Demonstrated capability to work independently, collaborate across functional groups, and interact confidently with stakeholders at all organizational levels.
- Comprehensive functional expertise in commercial processes, including pricing, quoting, order management, fulfillment, and billing
- Experienced in SAP ECC 6.0 or S/4 Hana order to cash processes.
- Workshop facilitation, executive presentations, and framing decisions for senior leadership
- Experience leading medium-to-large initiatives, including charter development, stakeholder engagement, and benefits reali
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