Associate Director, Clinical Specialist

What You’ll Do

Team Leadership

• Lead, manage, and support a team of field-based Clinical Genomics Specialists in the Americas region to drive performance and engagement.
• Set clear expectations, define goals, and provide regular coaching and feedback to ensure individual and team success.
• Support professional development and career progression through training, mentoring, and performance management.
• Foster a culture of collaboration, accountability, and excellence aligned with ONT’s values and business objectives.
• Collaborate with internal stakeholders to optimize team structure, territory alignment, and resource allocation to maximize impact.

Strategic Planning and Commercial Execution

• Collaborate with regional commercial and executive leadership to develop short- and long-term clinical commercial strategies for the Americas (AMR) region, aligned with corporate objectives and growth targets.
• Lead the execution of the regional clinical strategy within the assigned territories, working in partnership with local account and technical teams.
• Monitor and report on business performance against assigned targets; identify and implement adjustments to optimize outcomes.

Key Customer Engagement and Collaboration

• Establish and maintain strategic relationships with executives, key opinion leaders (KOLs), and other influential stakeholders aligned with ONT’s commercial priorities.
• Identify and support strategic collaboration opportunities focused on application or methods development and evaluation; serve as a sponsor throughout planning and implementation phases.
• Promote and support customer advocacy and endorsement initiatives to expand ONT’s influence and visibility in the clinical market.

Business Intelligence Gathering and Reporting

• Actively gather real-time market intelligence, including customer feedback, competitive activity, and evolving market dynamics.
• Report current and projected business performance, along with relevant market insights, to local and executive stakeholders.
• Provide critical external input to support product development, marketing strategy, and commercial planning efforts.

Provide Clinical Market Segment Expertise

• Enable team to be local expert on clinical market dynamics, trends, and applications, providing insight and guidance to internal commercial teams.

What You Bring

Required:

• Bachelor’s degree in Biomedical or Life Sciences
• Minimum of 3+ years’ experience with a proven track record in a commercial leadership role within the clinical or translational genomics market
• Demonstrated ability to develop and manage a field-based team
• Established customer network in molecular pathology, human genetics, oncology, and infectious disease 
• Experience managing commercial or healthcare collaborations and partnerships
• Strong understanding of the clinical genomics landscape, including key players and technology adoption drivers and barriers
• In-depth knowledge of the clinical market from translational research to molecular diagnostics
• Familiarity with genomics technologies and their application in healthcare settings
• Understanding of how nanopore sequencing features can address diverse clinical questions 
• Excellent written and verbal communication skills
• Experienced at team coaching; assessing performance and providing development feedback
• Strong organizational and time management abilities
• Ability to work independently under pressure in a matrixed sales and service environment

Preferred:

• Master’s or PhD in a BioMedical or Life Science discipline
• MLS/ASCP certification or equivalent
• Experience developing and executing tactics to drive commercial growth in emerging markets, particularly clinical/healthcare
• Direct or related experience with clinical testing workflows, from sample to report
• Understanding of payer and reimbursement models in assigned geography
• Familiarity with regulatory and clinical guidelines in genomics segments (e.g., oncology, rare disease, infectious disease) 
• Commercial orientation and market insight
• Awareness of the challenges related to clinical test development and validation using sequencing technologies
• Understanding of region-specific market access requirements
• Negotiation skills

Why Join Us?

• Be part of a trailblazing genomics company transforming how healthcare tackles disease.
• Lead impactful work at the forefront