OPERATIONS REVIEW SPECIALIST - 60005446

Requisition No: 872683 

Agency: Children and Families

Working Title: OPERATIONS REVIEW SPECIALIST - 60005446

 Pay Plan: Career Service

Position Number: 60005446 

Salary:  $47,668.01 - $101,775.00 / Annually 

Posting Closing Date: 03/31/2026 

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The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

 

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

 

This is a highly responsible and professional position serving as a Operations Review Specialist within Quality Improvement Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

 

Specific Duties and Responsibilities include:

• This is a highly responsible professional position functioning as a member of the FSH Quality Improvement Team. Responsibility included, but are not limited to, activities related to organizational needs analysis, policy management, strategic planning, performance improvement, and process management. These responsibilities are cross-functional and multidisciplinary and involve work with employees throughout FSH as well as hospital suppliers and providers, and other stakeholders. All activities will be conducted within the framework of 4DX principles and practices.
• Maintain knowledge of current Florida Administrative Codes, FL Statutes, Code of Federal Regulations on treatment, health, safety and welfare of residents. Utilizes information to promote organizational wide compliance, improve organizational performance in resident care, management and support processes. Completes special assignments as given. Maintain up-to-date knowledge of current accreditation standards and provide facility wide assistance and support in achieving and maintaining compliance with said standards.
• Consults, facilitates, and participates in the management and improvement of the FSH Quality Delivery System. This includes identification and flowcharting of core and support processes and the development of quality indicators, including appropriate formulas, benchmarking, and target setting methodologies. Develop data collection instruments and instructions. Incorporates date into custom designed spreadsheets and databases for trend analysis. Identifies opportunities for core and support process improvements utilizing tools and techniques and makes improvement recommendations to the Hospital's Management Team.
• Manage designated external and internal audits, surveys, and review processes
• Provides FSH Quality Improvement Program overview training for all employees. Pr