FE Administrative and Business Operations Support

About Bodwé Professional Services Group

Bodwé is the Professional Services Group of Mno-Bmadsen, the investment enterprise and a wholly owned instrumentality of the Pokagon Band of Potawatomi. We are architects, planners, consultants, designers, engineers, scientists, and federal contractors, committed to growing the economy and legacy of the Pokagon Band and supporting its more than 6,000 citizens. We enhance space and place in partnership with clients that span the country and business sectors, offering full-service architecture and engineering services as well as contract support services for federal agencies. We design and build, preserve and restore, mitigate and manage, serve and problem solve.

Position Summary

The FE Administrative and Business Operations Support contractor will provide full-time, on-site support to the Facilities Enterprise (FE) Division, working under the direct supervision of the Deputy Chief of Business Operations. This role is essential in ensuring operational efficiency, quality service delivery, and coordination across multiple project and facilities management teams. The contractor will act as a key liaison between stakeholders, oversee administrative functions, and drive continuous improvement in support processes.

This position requires strong organizational, communication, and analytical skills, with a solid foundation in administrative best practices and business operations within a federal or government contracting environment.

Accommodation Requests

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, contact our HR Director (April Hawkins) at 269-927-0144 or careers@bodwegroup.com

Essential Duties

• Serve as the primary point of contact for the FE division's SF182 training request process, including package consolidation, routing, and SOP development.
• Oversee and coordinate communication between Project Managers and Facility Managers to ensure consistent delivery across the FE project portfolio.
• Track and report on project status regularly; maintain accurate and up-to-date records.
• Lead quality assurance efforts by developing and implementing quality programs to ensure high service levels.
• Coordinate and manage candidate interviews, surveys, and the contractor selection process in collaboration with DHA FE POCs and Partnerships.
• Manage onboarding and offboarding of aligned contractors, including coordination with Security, Business Ops, and the Education Coordinator for CAC and building access.
• Facilitate Kick-Off Meetings for new contractors with FE Branch Chiefs/POCs both in person and via Microsoft Teams.
• Maintain a current list of all contract personnel by name and contract number, with timely updates upon onboarding/offboarding.
• Administer the FE Administrative SharePoint site; ensure content is accurate, updated, and provide recommendations for improvement.
• Maintain and update the Front Office Procedures Guide.
• Support continuous improvement initiatives for Planning & Design (P&D), Compliance & Integration (C&I), and Staff & Administration (SA) branches.
• Act as access control gatekeeper for the Master Project List (MPL) and related Microsoft Teams channels.
• Coordinate document organization efforts quarterly across various platforms including Architecture Library, G: Drive, CONNECT.gov, and WCFT.
• Conduct monthly reviews of MPL pivot charts/tables to verify data accuracy and functional integrity.

Education and Experience

• Bachelor’s degree in Business Administration, Office Management, or a related field.
• Familiarity with business operations, federal administrative procedures, and quality assurance practices.
• Strong interpersonal skills to effectively interact with government officials, internal staff, and external stakeholders.
• High proficiency in M