Inside Sales Representative with French

<p><u>About Stanley Black &amp; Decker</u></p><p>Headquartered in the USA, Stanley Black &amp; Decker provides the tools and innovative solutions you can trust to get the job done – and we have since 1843. You know us well for the tools we make that become household names – and jobsite essentials. Brands like DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, Cub Cadet, Hustler and Troy-Bilt. But that’s only the beginning.</p><p><u>STANLEY® Engineered Fastening</u></p><p>As the first name in engineered fastening systems, STANLEY® Engineered Fastening helps keep your car secure and mobile phone intact. As a global leader in industrial solutions, we provide the infrastructure systems that reinforce the roads you drive on, build the bridges you cross and even deliver the energy that powers your life. At the end of the day, what we really build is trust. The trust of our customers, our employees, our communities and our stakeholders. No matter how much things change, our commitment to being part of building a better world will remain steadfast.</p><p></p><p>At STANLEY® Engineered Fastening, we are driven by a desire to elevate what our customers create. A division of Stanley Black &amp; Decker — we are the global leader in precision fastening and assembly solutions. Our industry-leading brands, <a href="https://www.stanleyengineeredfastening.com/en/brands/Avdel" rel="noopener noreferrer" target="_blank">Avdel®</a>, <a href="https://www.stanleyengineeredfastening.com/en/brands/Integra" rel="noopener noreferrer" target="_blank">Integra™</a>, <a href="https://www.stanleyengineeredfastening.com/en/brands/Nelson" rel="noopener noreferrer" target="_blank">Nelson®</a>, <a href="https://www.stanleyengineeredfastening.com/en/brands/Optia" rel="noopener noreferrer" target="_blank">Optia®</a>, <a href="https://www.stanleyengineeredfastening.com/en/brands/POP" rel="noopener noreferrer" target="_blank">POP®</a>, <a href="https://www.stanleyengineeredfastening.com/en/brands/stanley-assembly-technologies" rel="noopener noreferrer" target="_blank">STANLEY® Assembly Technologies</a>, and <a href="https://www.stanleyengineeredfastening.com/en/brands/Tucker" rel="noopener noreferrer" target="_blank">Tucker®</a>, represent the world's most diverse portfolio of fastening and assembly products and solutions. Backed by a team of passionate and responsive problem-solvers, we empower engineers who are changing the world. Find out more on:</p><p></p><p>Find out more on: <a href="http://www.stanleyblackanddecker.com" rel="noopener noreferrer" target="_blank">www.stanleyblackanddecker.com</a> and <a href="http://www.stanleyengineeredfastening.com" rel="noopener noreferrer" target="_blank">www.stanleyengineeredfastening.com</a></p><p></p><p></p><p><u>Position Summary</u></p><p>In line with sales targets, the Internal Sales Representative will pro-actively contact our existing customer base and potential new customers out of our office in Warsaw. You will be assigned to one of the European regions, based on your language skills. The position has two main focus areas. The first one is to maximize revenue and profit from a designated selection of our existing small customer accounts. The second one is to pro-actively generate and develop new customers. These new customers can be manufacturers who directly use our products or distributors who, in turn, distribute our products to their own customers and manufacturers. To be successful in your role, you will work closely together with our internal Customer Service team, Key Account Managers, Service Engineers and Marketing.</p><p></p><p><u>Key Responsibilities</u></p><p>First Focus Area: Maximize revenue with existing customers:</p><ul><li>You drive ongoing sales by pro-actively contacting your designated active portfolio of customers via phone, videoconference, or social media;</li><li>You evaluate up-selling opportunities, which can range from whitespace analysis, new product launches, value-added propositions or product range extensions;</li><li>Within the pre-established negotiation terms (typically margin and price setting versus revenue), you will close the deals with customers over the phone or videoconferencing;</li><li>You ensure customer loyalty and satisfaction.</li></ul><p></p><p>Second Focus Area: Generate new customers:</p><ul><li>You will be prospecting new customers, based on our existing market intelligence;</li><li>Prospecting activities can range from outbound calls, emails and social media prospecting;</li></ul><ul><li>You develop a positive relationships with your prospects, you provide insights into their needs and develop trust;</li><li>You qualify selling opportunities, present products and services that may be beneficial to the needs of the potential customer and communicate the value-added propositions that our business offers to customers;</li><li>You follow up inbound leads from our website and other marketing initiatives to qualify potential sales opportunities;</li><li>You w